Senior Network Engineer - SWOOP

Iridium is an award-winning and innovative satellite communications company with bragging rights to the only network that offers voice and data connectivity anywhere in the world. For over 20 years, Iridium's unique network and services have supported critical communications needs for individuals, businesses, and the evolving Internet of Things.

At Iridium, we understand the importance of staying connected and the limitations of traditional communications networks. People across the globe, including first responders, humanitarians, global militaries, scientific researchers, and lone workers, as well as ships, aircraft and remote operations all rely on Iridium to stay connected. We take our responsibility for providing these essential communications very seriously and pride ourselves on offering a reliable lifeline when needed. Likewise, Iridium is committed to providing an exciting and innovative workplace, where employees are challenged to think outside the box and collaborate on new, bold ideas and solutions. Our talented teams are passionate about their work and the impact our company makes around the world. Iridium fosters an empowering and inclusive culture that allows employees to genuinely be their best selves. We are looking for others who want to join this truly unique company that celebrates our employees and provides the opportunity to truly make a difference in the world.

The Senior Network Engineer will play a key role in development, integration, troubleshooting, and testing of the Iridium Mission, Commercial, and Enterprise networks' infrastructure. Responsibilities include designing, implementing, troubleshooting, and maintaining the Iridium ground network infrastructure and equipment, performing network testing, validation, and troubleshooting to ensure a fault-tolerant, reliable, scalable, and automated infrastructure. In this role, you will identify, present recommendations, and autonomously lead the implementation of ideas and solutions that improve network availability, performance, security, and reliability.

Use your knowledge of Iridium business and technologies, and collaborate with internal and external teams, to support operations and engineering tasks and projects and to provide improvement recommendations to the management team
• Perform installation, configuration, maintenance, and troubleshooting of networking devices including, but not limited to, Cisco devices such as ISR/ASR Routers, Catalyst and Nexus switches, firewalls (to include Cisco, Fortinet, Check Point, and Palo Alto firewalls), and AWS Cloud services
• Maintain documentation, audit logs, and adhere to Configuration Management rules required to meet compliance and to enable team members to assist in problems and apply consistent solutions across different environments and teams
• Conduct research on network products, services, protocols, and standards to remain abreast of developments in the network industries, technologies, and best practices
• Provide real-time troubleshooting and problem resolution support as required and provide 24x7 on call assistance as needed
• Support cross-functional efforts and share your expertise with colleagues across the program to identify and implement ideas and solutions that create added value for the team and the program and constantly improve the daily operations of the Iridium Commercial, Mission, and Enterprise networks across multiple sites

• Bachelor's degree in computer science, Information Technology, or similar field.
• 8+ years of experience managing and maintaining mid-to-large scale LAN/WAN networks devices that include Cisco Routers, Switches, firewall and other vendors networking technologies.
• Strong understanding and hands-on experience configuring and maintaining routing protocols such as OSPF, EIGRP, and BGP and other industry standard protocols commonly used with networking devices such as Spanning-Tree, VRF, VPC, and VxLAN
• Experience with configuration management, application deployment, provisioning, and orchestration tools such as Ansible
• Excellent network troubleshooting and problem-solving skills in a high-pressure environment. Work on issues requiring an in-depth knowledge of the network and relates variable factors and autonomously make decisions or create solutions to address problems
• Have confidence and be able to build relationships with leadership and colleagues outside of our team. Can clearly summarize information and confidently present to them solutions and ideas they may be unfamiliar with
• Capable of managing and prioritizing own tasks and possibly the tasks of others while adhering to deadlines, policies and procedures
• Possess an analytical mindset, with the ability to understand a situation or problem and think critically to make decisions and come up with out-of-the-box solutions

• Familiarity with installing, operating, and maintaining SwoopOS and Swoop GroundGuardian
• Experience configuring and managing AWS cloud features, solutions, and services such as VPC, DirectConnect Gateway, Transit Gateway, and AWS partners virtual appliances such as routers and firewalls.
• Well versed in use of MS Office Suite and Visio
• Network Certifications like CCNP or CompTIA Network+

• Be available to support 24x7 on-call on an as-needed basis
• Be able to travel occasionally, typically 3 to 4 times per year
• Be a US Citizen
• Be able to lift 25 lbs. and climb a ladder
• Must be able to work a hybrid schedule that includes a minimum of 60% of your time (3 days per week in-office)

This position primarily works in the company office or in a home office. The position is largely sedentary with the majority of the position sitting in a chair and working with a computer. The role uses basic office equipment including a phone, video, computer, keyboard, mouse and printer. For meetings in-person, this position will need to be able stand, walk within the office and climb stairs on occasion.

We believe in-person connection drives innovation, strengthens mentorship, and builds culture, while flexibility enables employees to do their best work. Under Iridium's Hybrid Work Policy, employees are expected to work at least three days per week (approximately 60%) in an Iridium office to support collaboration, relationship-building, and professional growth.

Additional Information

This job description outlines the general nature and level of work for this role and is not a comprehensive list of duties, responsibilities, or qualifications. Employees may be assigned additional responsibilities as needed.

Iridium is an Equal Opportunity Employer, including individuals with disabilities and protected veterans.