Incoming Technician - First Shift

Driven by a commitment to research, quality, and service, PDI provides innovative products, educational resources, training, and support to prevent infection transmission and promote health and wellness. Encompassing three areas, our Healthcare, Sani Professional and Contract manufacturing divisions, we develop, manufacture, and distribute leading edge products for North America and the world. We have several locations across the US and are looking for new Associates to join our team!

POSITION PURPOSE

The Incoming Technician supports the Quality Control (QC) team by sampling incoming raw materials and components, transporting samples between the warehouse and laboratory, and maintaining accurate documentation in laboratory and electronic systems.

This role ensures materials are sampled, documented, and processed in accordance with Standard Operating Procedures (SOPs), Good Manufacturing Practices (GMP), and Good Documentation Practices (GDP), while also supporting basic QC testing activities.

ESSENTIAL FUNCTIONS AND BASIC DUTIES

Material Sampling & Handling

• Review daily incoming material schedules using MS D365 and internal tracking tools.
• Inspect incoming material lots for proper identification, cleanliness, and packaging condition.
• Collect samples of incoming raw materials in accordance with established SOPs and aseptic sampling procedures.
• Transport samples between the warehouse, sampling area, and laboratory as required.
• Maintain the sampling booth and ensure the sampling area remains clean and organized.
• Support resampling activities when requested by Analytical, Microbiology, Engineering, or R&D.

Documentation & Data Entry

• Record sampling activities in laboratory notebooks, logbooks, and electronic systems.
• Upload Certificates of Analysis (COAs) and maintain sampling documentation in LIMS.
• Update receiving logs and provide daily updates on materials awaiting testing.
• Print and distribute quality reports as required.

Laboratory Support

• Perform simple laboratory tests such as pH, specific gravity, visual inspection, and sample weighing.
• Maintain/retain samples and associated documentation.
• Coordinate shipment of samples to vendors or external laboratories when required.

Collaboration

• Work closely with warehouse personnel, laboratory staff, and other internal departments to ensure timely material sampling and release.
• Communicate updates on incoming material status to internal stakeholders.

Compliance

• Follow established Standard Operating Procedures (SOPs), Work Instructions (WIs), and laboratory practices.
• Adhere to Good Laboratory Practices (GLP), Good Documentation Practices (GDP), and Good Manufacturing Practices (GMP).
• Follow all safety procedures when handling chemicals and laboratory materials.

Other Duties

• Perform additional tasks or projects as assigned by the QC Supervisor.

PERFORMANCE MEASUREMENTS

• Printing Q-reports in a timely matter
• Sampling chemicals in a timely matter
• Sending out chemicals the same day as receipt
• Learning and following lab practices and procedures

QUALIFICATIONS

EDUCATION/CERTIFICATION:

• High school diploma or GED required.

REQUIRED KNOWLEDGE/SKILLS/ABILITIES:

• Basic computer skills, including Microsoft Excel and Word.
• Ability to learn laboratory systems such as LIMS and ERP systems (D365).
• Ability to follow written procedures and maintain accurate documentation.
• Strong attention to detail and organizational skills.
• Ability to communicate effectively with internal teams.

REQUIRED EXPERIENCE:

• Forklift operation experience required.
• Prior experience in a manufacturing, warehouse, laboratory, or quality environment is preferred but not required.
• On-the-job training will be provided.

WORKING CONDITIONS

• This role involves working in a manufacturing and laboratory environment and may include handling chemical materials while following established safety procedures and personal protective equipment (PPE) requirements.
• No hazardous or significantly unpleasant conditions.
• Ability to lift up to 50 lbs.

SALARY RANGE

• $48,000 - $55,000 annually, plus bonus

PDI is pleased to offer a comprehensive and affordable benefits program to our associates, which includes:

• Medical & prescription drug coverage
• Dental / Vision plan
• 401(k) savings plan with company match
• Basic and supplemental life insurance
• Flexible Spending Accounts (FSAs)
• Short- and long-term disability benefits
• Health Advocacy Program / Employee Assistance Program (EAP)

Many other voluntary benefit plans and perks such as: Legal assistance, critical illness, hospital indemnity and accident coverage, discounted home/auto/rental insurance, employee discounts and pet insurance, tuition assistance, referral bonus program, paid parental leave, a health club rebate program and more

At PDI, we are also committed to helping our associates maintain a healthy and sustainable work/life balance and are proud to provide: Sick leave, generous vacation and holiday time, paid parental leave, summer hours, flex place/flex time options

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