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Communication Specialist II

Mathys-Potestio, LLC
dental insurance, 401(k)
United States, North Carolina, Charlotte
Mar 18, 2026
Digital Content Specialist II (Contract)
Position Summary

The Digital Content Specialist II is responsible for executing and managing digital content across enterprise-level web platforms. This role focuses on publishing and maintaining pre-developed content (text, images, and video) within a content management system (CMS), ensuring alignment with established digital standards, brand voice, and user experience guidelines.

This is a content execution role, not content creation. The specialist will work within existing templates and components to build and maintain web pages.


Key Responsibilities


  • Use a CMS to build, edit, and publish web pages across internal and external digital platforms



  • Execute digital content updates in alignment with brand standards, digital guidelines, and business objectives



  • Manage multiple projects simultaneously, ensuring timely and accurate delivery



  • Maintain strong attention to detail from project initiation through completion within established workflows



  • Ensure all published content is error-free and meets quality standards



  • Collaborate cross-functionally with UX designers, copywriters, designers, and internal stakeholders



  • Support web updates for high-priority or time-sensitive events, including reputational or emergency situations



  • Participate in a 24/7 on-call rotation (once every 5 weeks) for after-hours support



  • Provide additional after-hours support as needed for critical events




Required Qualifications


  • 2-5 years of experience working with enterprise-level CMS platforms (e.g., Sitecore, Optimizely, Drupal, or similar)



  • Hands-on experience managing and publishing digital content within structured CMS environments



  • Understanding of content governance, auditing, and digital best practices



  • Ability to manage multiple priorities and deadlines with minimal supervision



  • Strong organizational skills and attention to detail



  • Effective written and verbal communication skills



  • Ability to collaborate in a team-oriented environment




Preferred Qualifications


  • Experience with Sitecore or similar enterprise CMS platforms



  • Familiarity with:




    • SEO / AEO concepts



    • Accessibility standards



    • Basic HTML



    • Web analytics tools (e.g., Google Analytics)





  • Experience with tools such as Jira, SharePoint, Adobe Creative Suite, or Microsoft Office




What This Role Is NOT


  • Not a content creation role (no writing or design responsibilities)



  • Not a developer or coding role (no programming required; basic HTML is a plus)



  • Not a UX design role (no page layout or design ownership)



  • Not an SEO strategy role




Additional Details


  • Contract Length: 12 months (extension or conversion not guaranteed)



  • Work Hours: 40 hours/week



  • Overtime: Occasional (~2 hours/week)



  • On-Call Requirement: Once every 5 weeks (24/7 rotation)



  • Education: Associate's or Bachelor's degree preferred



  • Travel/Driving: Not required



  • Expenses: Limited (mobile stipend provided)




Team & Onboarding


  • Work within a team of 4+ digital content specialists using a customized enterprise CMS



  • Structured onboarding with dedicated training and mentorship



  • Gradual transition into full workload following CMS training




Candidate Profile


  • Experience working in large-scale enterprise environments



  • Comfortable executing within structured systems and workflows



  • Strong collaborator with internal stakeholders



  • Able to handle time-sensitive and high-visibility updates




The pay for this W-2 position ranges from $33.94-$35.11 per hour. This position may be eligible for PTO, health and dental insurance, and/or 401(k) benefits upon meeting certain length of service and hours requirements.

Mathys+Potestio values applicants of all backgrounds and experiences. We do not discriminate based on race, color, national or ethnic origin, ancestry, age, religion or religious creed, disability or handicap, sex or gender, gender identity and/or expression, sexual orientation, military or veteran status, genetic information, or any other characteristic protected under applicable federal, state, or local law.

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