Job Title: Facilities Support Intermediate
Duration: 8+ months
Location: Austin, TX 78746
Worksite: Onsite | Monday - Thursday
Schedule; 20 Hours per week, Monday-Thursday, Times to be determined
Responsibilities
Front Office & Administrative Support
- Answer and appropriately direct incoming calls.
- Greet visitors; determine nature of business and direct to appropriate individual.
- Ensure completion of any visitor management tasks including review of Office Safety Induction Presentation
- Maintain guest and visitor sign in/out; oversee the distribution and return of employee and visitor
- Assist in building or suite access control and the maintenance of a safe, healthy, and secure office
- Maintain local contact lists, if appropriate.
- Maintain neat and organized front office area.
- Manage conference room use, reconcile conflicts, and post schedules (if appropriate).
- May assist with meeting setup, including procuring food and equipment.
- May perform other duties in support of the facility team or general office, as needed.
Mail & Shipping Support
- Prepare and process incoming and outgoing mail (includes determining and affixing postage).
- Maintain records on outgoing registered mail and packages, and reconcile charging errors as needed
- Handle special requests for mail, package, shipping-freight services.
- Ensure compliance with all legislation related to the handling and shipping of materials.
- May assist with mass mailings (generating distribution lists, labels, etc.).
Maintenance
- Respond to requests for facility maintenance or repair.
- Ensure completion of routine and required building or equipment service.
- Maintain equipment manuals and logs.
General Facility Support
- Purchase and stock office supplies.
- Follow appropriate standard supply and related cost charging guidelines.
- Respond to internal requests for facilities service or repairs and contact property management or as appropriate.
- Assist with tasks related to facility management and appearance.
- Assist with facility Health, Safety, Security, and Environmental tasks.
- Support Plan Beyond goals and tasks related to Office Sustainability.
- Create or order the identification badges, and provide building or suite access card management
- Direct staff to corporate guidance on offsite storage, and coordinate box storage and retrieval.
- Upkeep of floor plans and other office information.
- May track office utilization or update other Facility related data as needed or requested.
- In the event of an office renovation or move - provide support to Facilities project manager as requested.
- Assist or manage internal furniture moves, reconfigurations, or installations as needed.
- Serve as backup to Facility Lead on tasks related to local day-to-day operations. Cross train with Lead (or others as appropriate).
- Other support to Real Estate Operations as needed or requested.
Physical Requirements & Work Conditions
- Responsibilities may require physical activity including some or all of the following: bending, stooping, walking, pushing, lifting up to 50 lbs., climbing stairs and / or ladders, sitting for long periods, and typing.
- May perform tasks that are custodial in nature, including those related to office and break room/kitchen maintenance.
- Role is office-based/onsite.
- 20 Hours per week, Monday-Thursday, Times to be determined
Qualifications
- 100% based in-office position
- 2-years of in-person customer service related experience
- Windows and Microsoft Office experience required
- High School Diploma required
- Ability to prioritize and manage multiple tasks
- 20 Hours per week, Monday-Thursday, Times to be determined
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