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We're looking for people who put their innovation to work to advance our success - and their own. Join an organization that ensures a more secure world through connecting and protecting our customers with inventive electrical solutions. WHAT YOU WILL EXPERIENCE IN THIS POSITION:
Timely and accurate order and quote entry into the ERP system. Electronic order review and reconciliation. Resolution of price discrepancies identified at the time of order. Change order entry into the ERP system. Retention of appropriate documents and emails related to orders and change orders. Work closely with Regional Sales Coordinators and Estimating teams to support incoming order volumes.
YOU HAVE:
Bachelor's Degree or equivalent experience preferred. 1+ years' experience in a Customer Service setting required. Proficiency with Microsoft Office Suite required. Knowledge of ERP/order management systems preferred. Strong communication/interpersonal skills; Ability to speak with a wide variety of internal and external customers. Ability to multi-task and balance shifting priorities to satisfy customer requests. Willingness to collaborate with different departments within the organization to fulfill customer service excellence, including sales, engineering, accounting, and project management.
WE HAVE:
Benefit Overview At nVent, we value our people and their health and well-being. We provide a broad benefits package with meaningful programs for eligible full-time employees that includes:
Medical, dental, and vision plans along with flexible spending accounts, short-term and long-term disability benefits, critical illness, accident insurance and life insurance. A 401(k) retirement plan and an employee stock purchase plan - both include a company match. Other supplemental benefits may include tuition reimbursement, caregiver, personal and parental leave, back-up care services, paid time off including volunteer time, a well-being program, and/or legal & identity theft protection.
At nVent, we connect and protect our customers with inventive electrical solutions. People are our most valuable asset. Inclusion and diversity means that we celebrate and encourage each other's authenticity because we understand that uniqueness sparks growth.
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