Facilities Technician II

Position Purpose:

Reporting to the Facility Supervisor. The Facilities Technician II will be responsible for building mechanical maintenance requiring problem solving skills, individual initiative, independent judgment and assist with the development of the team of facilities technicians. This is a hands-on position responsible for effective and efficient operation of equipment along with complex-level repairs, troubleshooting and preventive maintenance of equipment and systems. The technician must be able to work both independently and as a team leader and must possess considerable independent judgement and innovation to solve challenging and complex issues and an ability to react to change productivity. Additional responsibilities include, but not limited to:

• Take direction from the Facilities Manager and Supervisor.

• Operate and maintain critical and non-critical building equipment and systems.

• Responsible for providing technical expertise and leadership in mechanical and electrical support systems related to maintenance, troubleshooting, and daily operation including emergency power, HVAC, plumbing, carpentry, and fire protection equipment.

• Assist with the planning, scheduling, and execution of all mechanical corrective issues to ensure resolution while minimizing risk; properly communicate issues to the appropriate chain of command.

• Troubleshoot and document technical issues, escalate as appropriate, and ensure complete issue resolution.

• Respond to emergencies and critical issues as necessary and support a team approach to all activities.

• Participate in the development, review, and execution of operating procedures

• Perform quality control reviews of processes and completed projects to ensure accuracy, clarity, and continual improvement

• Assist with writing the preventative maintenance programs for equipment.

• Assume an ownership stake in the ongoing evolution and operation of the facility Computerized Maintenance Management System (CMMS)

• Audit CMMS work-orders, equipment history records, and schedules to help maintain 100% accuracy in documentation

• Assist with the development, continued improvement, and enforcement of standards and policies

• Assist the Facility Manager/Facility Supervisor to manage assigned workflow tasks in order to provide timely turnaround

• Maintain strict adherence to change control activities

• Participate in facility training programs by contributing to content/expertise on a regular basis

• Help manage access and documentation of outside contractors

• Ensure all vendors and customers are abiding by critical facility work rules

• Ensure facility rounds and shift-turnover sheets are completed and filed appropriately at the beginning/end of each shift

• Assume a lead role in managing certain aspects of the day-to-day operation (Ordering supplies, receiving and accounting for supplies, setting the training calendar, etc.)

• Assist with the provisioning of new customer services (cabinets, power, fiber, other services), as required

• Perform and maintain day-to-day operations on general maintenance such as floor and ceiling tile, light bulbs, water faucets, flushometer valves, clean and repair drains, remove and install whiteboards, replace water filters, repair windows and replace glass, repair locks, door and window hardware, roof repairs, overhead doors, low voltage, 240v or less electric motors, floor scrubber, and other repairs as instructed.

• Open, repair, maintain, and install all types of locks, doors, or related electronic interfaces and assemblies to ensure efficient doors function in compliance with applicable life safety regulatory requirements.

• Troubleshoot, evaluate, and make recommendations to upgrade maintenance operations and/or implement savings opportunities.

• Have flexibility in work hours to cover other shifts

• Adhere to all federal, state, and local safety laws

• Maintain work area in an organized and clean manner.

• Transports goods or equipment utilizing a company vehicle, as required.

• Other similar and/or related duties as assigned.

Essential Functions:

• Have considerable problem-solving skills to solve challenging issues

• Manage daily work orders and preventative maintenance of facilities.

• Review contractor invoices with Facilities Supervisor for accuracy and completion of work.

• Interaction with the manufacturing maintenance team as needed.

• Perform all assigned tasks in a safe, efficient, timely, and accurate and highly productive manner according to company policy.

Additional Responsibilities:

• Contribute to the team effort to produce a quality product.

• Attend scheduled work hours on a regular and timely basis. Maintain good attendance.

• Comply with all company policies and procedures.

• Other duties as assigned by the Company.

Knowledge and Skill:

• High School, technical school education.

• 3+ years of building mechanical systems

• Technical, vocational or on-the-job training in electrical and HVAC or any similar combination of experience and education.

• Intermediate knowledge of HVAC, electrical, carpentry, plumbing and mechanical systems, concepts, and techniques.

• Ability to perform some HVAC, plumbing, electrical and carpentry work effectively and efficiently.

• Experience in a facilities technician, maintenance or similar position.

• Must have valid driver's license and clean driving record.

• Ability to learn to operate and safely utilize a variety of warehouse lift and product-moving equipment.

• Ability to perform root-cause analysis and perform analytical problem solving.

• Ability to read and interpret documents such as safety manual, operating maintenance instructions and procedure manuals.

• Self-motivated with the ability to work independently and organize daily schedule.

• May be the only maintenance staff member on duty during certain shifts; may be required to work extended periods of time without relief when responding to priority/emergency situations (including overtime type assignments); may require shift work and/or on call duties.

• Must be able to effectively communicate (oral and written) with all employees, contractors and vendors.

• Self-starter and team player.

• Must be organized and provide deliverables in support of project plans.

• Must understand how mechanical and electrical facility-related items work.

• Basic understanding of health, safety and environmental regulations.

• Ability to navigate with flexibility in a changing business environment.

• Ability to work in a diverse work environment.

• Demonstrate experience with continuous improvement process and initiatives.

• Strong written and oral communication skills, attention to detail, prioritization, organization and multi-tasking.

• Ability to use computer software and ERP systems. Microsoft Outlook, Excel and Word.

• Required travel between Stoughton, Evansville and Brodhead plants.

• Ability to work overtime as needed; some weekends could be mandatory.

Communication Skill:

• Excellent written and verbal communication skills
• Strong organizational and analytical skills
• Ability to provide efficient, timely, reliable and courteous service to customers.
• Ability to effectively present information.
• Ability to respond to sensitive issues.

Physical Requirements:

This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling and climbing.

• The employee is frequently required to stand; walk; bend; balance; crawl; reach; sit; and use hands to finger, handle, or feel objects, tools, or controls.

• While performing the duties of this job, the employee frequently works near moving mechanical parts and is exposed to fumes or airborne particles and risk of electrical shock. The noise level in the work environment is usually moderate.

• Must be able to utilize/view a PC and/or monitor.

• Must be comfortable and able to work on a ladder of 20 feet.

• Hearing requirements include the ability to hear all verbal communication.

• Must have physical strength to lift 50 pounds.

Mental Requirements:

Analyzing Knowing Deciding Interpreting

Judging Differentiating Identifying Problem solving

Reasoning Recalling Understanding

Reasoning Ability

Ability to comprehend, analyze, and interpret complex documents. Ability to solve problems involving several options in situations. Analytical and quantitative skills preferred. The ability to ask the right questions, separate facts from assumptions, and determine what is relevant and what is not in the decision-making process.

Other Skills and Abilities

Basic skills with Microsoft Office Suite, Outlook and Intranet/Internet. Ability to use work order system. Working knowledge of architectural, electrical and mechanical systems. Intermediate knowledge of maintenance methods and practices. Ability to use hand tools and power equipment. Ability to move or lift heavy objects weighing up to 50 pounds unassisted. Ability to work with minimal supervision. Ability to prioritize and provide recommended situation resolution.

Working Conditions

Work is performed in a manufacturing and office setting with hazards. Hazards associated with assembly and fabrication work being performed in the plants. Travel required as needed to the companies four (4) locations in Wisconsin. Driving to-and-from plants required by use of company vehicle. This is a fulltime position. Standard days and hours of work are Monday through Friday, 6:30 a.m. to 4:00 p.m. Will require the flexibility to work during non-standard hours when the need arises.

Certificates and/or Licenses:

Driver's license required. Certificates in mechanical, electrical or plumbing desired.

Disclaimer:

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.