New

Application Administration

North Carolina State University

$ 35,406 - $ 95,992

life insurance, flexible benefit account, paid time off

United States, North Carolina, Raleigh

Apr 07, 2026

Job Posting Information

Posting Number	PG194953SP
Internal Recruitment	No
Working Title	Application Administration
Anticipated Hiring Range	$50,500 - $55,123
Work Schedule	Monday - Friday 8:00am-5:00pm
Job Location	Raleigh, NC
Department	Security Apps and Tech
About the Department	The Security Applications and Technologies ( SAT) department directs all aspects of current and emerging security technologies for departments and facilities located on NC State's main campus as well as remote campuses, sites and properties occupied by corporate partners. The breadth of these responsibilities includes oversight of campus policy, capital funds, systems administration, technology research, installation/construction and maintenance of the various security systems.
Wolfpack Perks and Benefits	As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being. As you consider this opportunity, we encourage you to review our Employee Value Proposition and learn more about what makes NC State the best place to learn and work for everyone. What we offer: Medical, Dental, and Vision Flexible Spending Account Retirement Programs Disability Plans Life Insurance Accident Plan Paid Time Off and Other Leave Programs 12 Holidays Each Year Tuition and Academic Assistance And so much more! Attain Work-life balance with our Childcare benefits, Wellness & Recreation Membership, and Wellness Programs that aim to build a thriving wolfpack community. Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered.
Essential Job Duties	The Technology Support Analyst provides Tier II application and system support for enterprise technologies within the SAT domain, including access control, audio, video, and voice systems. This role serves as a subject matter expert in end-user configuration, ensuring reliable system performance and effective integration across supported services. The position supports application configuration, troubleshooting, and diagnostics for a range of technical systems, utilizing networking knowledge and specialized tools to resolve issues and maintain system functionality. Working both independently and collaboratively, the analyst plays a key role in supporting operational needs and ensuring consistent, high-quality technology services. Success in this role requires strong problem-solving skills, clear communication, and the ability to adapt to evolving technologies. The ideal candidate works effectively both independently and as part of a team, communicates technical concepts clearly, and approaches challenges with a solution-oriented mindset.
Other Responsibilities	Other duties as assigned.

Qualifications

Minimum Experience/Education	Associate's degree in Computer Science, Information Technology, or related discipline and one year of experience in the information technology field related to the area of assignment; or bachelor's degree and one year of experience in the information technology field related to the area of assignment; or bachelor's degree in Computer Science, Information Technology, or related discipline; or an equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.
Preferred Qualifications	Working knowledge of structured cabling, including low voltage and data cabling installation and termination. Experience using technical tools such as network test meters, multi-meters, and diagnostic tools to troubleshoot hardware and software issues. Familiarity with network configuration concepts, including network switches, IP configuration, virtual networking, and web-based device access. Demonstrated ability to perform diagnostics on hardware and software systems and to learn and apply manufacturer-specific configuration requirements. Strong communication and interpersonal skills, with the ability to explain technical issues clearly and work independently to resolve routine problems.
Required License or Certification	N/A
Valid NC Driver's License required	No
Commercial Driver's License Required?	No

Recruitment Dates and Special Instructions

Job Open Date	04/07/2026
Earliest Close Date---- (Positions will be posted until 5:00 PM ET on this date. Positions remaining posted after this date are still accepting applications but may close at any time.)	04/14/2026
Notice to Applicants	Please make sure that the work history listed on your application is identical to the work history listed on your resume.
Special Instructions	In addition to your completed application, please submit a resume and cover letter.

Position Details

Position Number	00110076
Position Type	SHRA
Position Classification Band Title	Technology Support Analyst
Position Classification Band Level	Contributing
Position Classification Salary Range	$ 35,406 - $ 95,992
Salary Grade Equivalency	DT05
Alternate Option	If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.
Full Time Equivalent (FTE) (1.0 = 40 hours/week)	1.00
Appointment	12 Month Recurring
Mandatory Designation - Adverse Weather	Non Mandatory - Adverse Weather
Mandatory Designation - Emergency Events	Non Mandatory - Emergency Event
Time Limited Position	No
Time-Limited Appointment Length (if applicable)
Department Id	420501 - Security Apps and Tech
EEO	NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity. If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu. Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit. NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.