New

Field Detection & Solutions Lead - Auburn Hills, MI

Stellantis
parental leave, paid time off, paid holidays, sick time, tuition reimbursement, 401(k), company vehicle
United States, Michigan, Auburn Hills
Apr 08, 2026
Back Field Detection & Solutions Lead #2013788 Auburn Hills, Michigan, United States Apply X Facebook LinkedIn Email Copy Job Description Mission: Monitor, analyze, and manage product anomalies coming from the field from detection to resolution. Ensure robust quality processes and alignment with Stellantis standards across regions. Support the deployment of solutions in the network via Technical Service Bulletins (TSBs) and service campaigns. Contribute to the design/specification and implementation of the systems supporting detection Standardize worldwide management of the technical service bulleting Main Responsibilities: Detect, analyze, and manage product anomalies, coordinating with engineering teams and suppliers for resolution. Ensure quality processes are followed and continuously improved across all regions. Support the creation and distribution of Technical Service Bulletins (TSBs) and service campaigns to the repair network. Collaborate with field teams and workshops to gather feedback and validate solutions. Write clear and structured specifications for system development related to quality and technical support. Analyze technical data to identify trends, root causes, and improvement opportunities. Maintain a 360 view of the repair workshop environment to ensure practical and effective solutions. Leverage deep knowledge of Stellantis products and technical documentation to support diagnostics and repair strategies. Benchmark best practices from other OEMs to enhance internal processes and tools. Location(s) 1000 Chrysler Drive, Auburn Hills , Michigan 48326 , United States Requirements Basic Qualifications: Bachelor's Degree in a related field 5+ years' experience in the automotive industry Strong knowledge of product quality processes, anomaly detection, and issue resolution workflows Familiarity with workshop operations, repair procedures, and technical documentation Experience in managing TSBs, service campaigns, and network communication Ability to write functional and technical specifications for system development Strong analytical and problem-solving skills, including data interpretation Capacity for synthesis and simplification of complex technical topics Fluent in English (spoken and written) Preferred Qualifications: MBA Bilingual Experience with other OEMs is a strong plus Experience working or collaborating with Stellantis Employment Type Full-time Stellantis At Stellantis, we assess candidates based on qualifications, merit, and business needs. We welcome applications from all people without regard to sex, age, ethnicity, nationality, religion, sexual orientation, disability, or any characteristic protected by law. We believe that diverse teams reflect our identity as a global company, enabling us to better address the evolving needs of our customers and care for our future. Additional Job Posting Information Our Benefits - Designed with You in Mind Comprehensive Health & Well-being Coverage From your very first day, you'll have access to medical, dental, vision, and prescription drug coverage - ensuring you and your family stay healthy and protected. Generous Paid Time Off We believe in work-life balance. That's why we offer: 17+ paid holidays, including shut-down from December 24th through New Years Day every year. Vacation, float & wellbeing days, sick time and fully paid parental leave when your family needs you most. Competitive Retirement Savings Plans We help you plan for the future with: An employer match on contributions to your 401k, Roth, and Catch-Up plans An employer contribution, even if you don't contribute Income Protection & Insurance Options Benefit from included and optional disability, life, and other insurance programs - because your peace of mind matters. Company Vehicle Lease Program Eligible employees and their immediate families can enjoy company vehicle lease options with included insurance, maintenance, and unlimited mileage. Plus, take advantage of exclusive discounts on Stellantis products. Family Building Benefit We proudly support all paths to parenthood- including fertility and infertility treatments, adoption services, and gestational surrogacy. Support for Your Growth and Giving Back We believe in investing in your future and your passions: Tuition reimbursement Student loan refinancing programs 18 paid volunteer hours each year to make a difference in your community And so much more! When you join us, you're not just building a career - you're joining a company that supports you, inside and outside of work.