Case Manager, Clinical Services

Centerstone
life insurance, paid time off, paid holidays, long term disability, 403(b), retirement plan, mileage reimbursement
United States, Tennessee, Columbia
May 07, 2026
Centerstone is among the nation's leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes people's lives. A dynamic, well-established organization, we offer rewarding opportunities to serve all ages in a variety of settings. Come talk to us about joining the Centerstone team! Centerstone, a trauma-informed organization, endorses an organizational culture built on understanding, recognizing and responding to those affected by trauma to strengthen resilience for our clients, staff and community. Come talk to us about joining the Centerstone team! JOB DESCRIPTION: Job Title: Case Manager, Clinical Services Location: Columbia, TN Employment Type: Full-time Job Summary: Ready to launch or grow your career in behavioral health? Join our compassionate, collaborative team as a Case Manager, Clinical Services, where you'll make a meaningful impact every day. This role offers the opportunity to: build strong, trusting relationships with clients, develop in-demand mental health skills, work in diverse settings (clinic, community, and telehealth), gain hands-on experience in care coordination, and contribute to whole-person wellness. If you are empathetic, motivated, and passionate about helping others thrive, this is your chance to make a difference in your community. In this role, you will coordinate care and services for individuals navigating mental health challenges, providing coaching, education, and support to improve daily functioning and overall wellbeing. You will connect clients with resources, advocate for their needs, and help them build skills that support long-term recovery-focusing on the vital connection between physical and mental health. This position offers... * Employee Assistance Program - 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost * Mileage Reimbursement - Company paid for work functions requiring travel * Employee Discounts - Hotels, Theme Parks & Attractions, College Tuition * Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce * Additional Perks & Benefits - Scroll down to bottom of this post to learn more Key Responsibilities: * Build meaningful relationships with clients through face-to-face, telehealth, and phone interactions to support mental health recovery and wellness * Empower clients by teaching coping skills, life management strategies, and the importance of whole-person care * Coordinate behavioral health and primary care services to remove barriers and improve outcomes * Connect clients and families to community resources, advocating for access to needed services * Utilize motivational interviewing, behavioral management techniques, and crisis intervention to support client progress * Develop, implement, and update individualized treatment plans in collaboration with clients and families * Document services accurately and timely within the electronic medical record (EHR) system * Participate in team meetings, clinical supervision, and ongoing assessments to ensure high-quality care * Support clients in building natural support systems within their community * Maintain productivity standards and complete required training to ensure compliance Education, Experience, and/or Credential Qualifications: * Bachelor's degree in Psychology, Social Work, Counseling, or a related human services field required * Experience using Electronic Health Records (EHR) systems preferred * Knowledge of case management, care coordination, and mental health services preferred Additional Qualifications: * Valid driver's license in good standing required * Strong communication, active listening, and interpersonal skills * Ability to work independently and collaboratively within a team environment * Passion for behavioral health, patient advocacy, and community support services * Flexibility to work in clinic, community, and home-based settings Physical Requirements * Sit for extended periods (approximately 90% of the time) * Stand occasionally (approximately 10% of the time) * Perform occasional bending, kneeling, and squatting * Drive occasionally for client visits and community-based work * Lift and carry items occasionally as needed Time Type: Full time Pay Range: $19.10--$26.80 Delivering care that changes people's lives starts with our employees. Below are just some of the great benefits Centerstone employees enjoy: Medical, dental, and vision health coverage Flexible Spending and Health Savings Accounts 403b retirement plan with company match Paid time off and ten paid holidays AD&D Insurance, Life Insurance, and Long Term Disability (company paid) Employee Resource Groups Continuing education opportunities Employee Assistance Program Centerstone is an equal opportunity employer. Employment at Centerstone is based solely on a person's merit and qualifications directly related to professional competence. We treat all clients and colleagues with dignity and respect. At Centerstone, we use our values as a guide for what we do. Respect, Expertise, Integrity and Empowerment are at the heart of every interaction at Centerstone, and particularly rooted in our Culture. Our approach to culture is to create an environment that encourages, supports and celebrates the voices and experiences of our employees. We are committed to a culture of empowerment, respect, integrity and expertise that powers our innovation and connects us to each other, our clients and the communities we serve. Centerstone is also committed to a strong culture of quality and safety, celebrating role-models who champion best practices for quality, clinical risk, and patient safety.