Manager I, Revenue Operations

We're looking for a Billing Manager to lead global ads billing operations and a small team of revenue operations specialists. This role will own monthend billing, invoicing accuracy, and billingrelated SOX controls, while driving process improvements and tooling in partnership with Billing Engineering and our Finance transformation teams.

This is a hands-on people manager role: you'll both manage and coach the team and be directly involved in complex investigations, reconciliations, and escalations.

What you'll do:

• Lead global billing operations for ads, including monthend billing runs, invoice generation, and coordination with Order Management and Sales to ensure accurate, timely invoicing in line with close calendar and SLAs.
• Own monthend billing review and SOX controls, approval of higherrisk billing adjustments, and signoff on key invoicing controls.
• Manage complex billing adjustments and reconciliations, overseeing makegoods and other adjustments.
• Serve as the primary billing point of contact for Collections, and Sales on escalations, invoice issues, and advertiser/agency questions, ensuring clear communication and timely resolution.
• Manage and develop the Billing team, setting priorities, balancing workloads, and driving clear expectations, feedback, and career development for specialists.
• Drive process and systems improvements using AI and partnering with Engineering, Product and CAO Transformation teams to reduce manual work, enhance dashboards and automation, improve data quality, and strengthen OTC billing controls.
  
  

What we're looking for:

• 5+ years of experience in revenue operations, billing, or revenue accounting, including handson work in a large or fastgrowing company.
• 2+ years of management experience leading analysts or specialists in finance, billing, or AR.
• Strong working knowledge of ordertocash processes, including invoicing, billing adjustments, AR, and revenue recognition interactions.
• Experience operating in a SOXcompliant environment and working with external auditors.
• Comfort working with large data sets and systems such as Oracle R12 or another tierone ERP, plus CRM (e.g., Salesforce) and BI tools (e.g., Tableau or similar).
• Excellent communication skills and a track record of partnering with crossfunctional teams (Sales, OM, Engineering, Product, Data).
  
  

Relocation Statement:

• This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.
  
  

In-Office Requirement Statement:

• We recognize that the ideal environment for work is situational and may differ across departments. What this looks like day-to-day can vary based on the needs of each organization or role.
• This role will need to be in the office for in-person collaboration 3-4 times/quarter.

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