Part Time Create Your Own Candy Bar Operator- Hershey's Chocolate World $17

Job Location: Hershey, PA

Hourly Pay Rate: $17.00 or more based on experience

Minimum Age: 18 years of age or older

Availability: Requires availability to work nights, weekend, and holiday shifts

Hershey's Chocolate World is the most popular brand experience in the world. Nearly four million guests visit our location in Hershey, Pennsylvania every year. Our guests come to experience our attractions, enjoy dining in our food court, and shopping for souvenirs, treats, and gifts. Part of what makes our guests' experience so amazing is the exceptional customer service our team provides. In fact, our mission is to create extraordinary impressions through our people. If you would like to be part of the Hershey Chocolate World team that brings our mission to life every day, keep reading to find a career that fits your interest and abilities.

This is a part-time, seasonal position located in Hershey, Pennsylvania with work hours being primarily in the summer and the fall. The company will not provide relocation assistance or other employment benefits for this position.

Create Your Own Candy Bar (CYOCB) Operators must perform the role of a "line supervisor" and assist guests through the process of "creating their own bar" on an actual factory manufacturing line. CYOCB Operators interact with guests and provide information about the chocolate-making process. The CYOCB Operators are responsible for the basic operational functions of a chocolate manufacturing line to include chocolate tempering, taking samples, recording data, and running quality assurance tests. This position will utilize computer screens and push buttons to start and stop equipment, follow good manufacturing practices, as well as utilize safe practices around machinery. The CYOCB Operator will use monitoring tools provided and follow procedures. This position will also replenish ingredients and supplies and sanitize the assigned area. The required skills will be learned primarily through on-the-job training.

Summary of major duties:

Must demonstrate our Customer Service Pledge
Must be approachable showing that our guests are our priority
Must initiate contact with our guests by being courteous and greeting them with a smile
Must be willing to listen to our guests and provide for their needs
Must provide a genuine Thank You to every guest
Utilize the computer to operate machinery
Utilize monitoring tools
Greet guests with an outgoing, pleasant, and friendly personality and provide information to educate them on the chocolate-making process
Run quality assurance tests, follow good manufacturing practices, and safely operate machinery
Clean and replenish assembly line machines and supplies

Minimum knowledge skills, and abilities required to successfully perform major duties/responsibilities:

Must maintain a neat appearance and meet the uniform standards
Customer service skills
Ability to work in fast-paced environment
Problem-solving skills
Leadership/ability to take initiative
General retail knowledge a plus
Must be able to push, pull, lift, and carry 30 pounds
Must be able to walk or stand for 5-8 hours
Ability to bend, stoop, and twist
Must be able to communicate effectively with guests, fellow co-workers, and function effectively as part of a team
Basic technical/computer troubleshooting experience is preferred
Must be able to proficiently read, write, and speak English

Minimum Education and Experience Required:

Education:

High school diploma or GED equivalent is preferred but not required

Experience:

Food manufacturing or relevant experience and knowledge of good manufacturing practices is preferred but not required

This description covers the most significant duties performed, but you may be responsible for other minor-related work assignments.

The Hershey Company is an Equal Opportunity Employer. The policy of The Hershey Company is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's race, color, gender, age, national origin, religion, citizenship status, marital status, sexual orientation, gender identity, transgender status, physical or mental disability, protected veteran status, genetic information, pregnancy, or any other categories protected by applicable federal, state or local laws.

The Hershey Company is an Equal Opportunity Employer - Minority/Female/Disabled/Protected Veterans.

You may request a reasonable accommodation if you are unable or limited in your ability to use or access our online application process as a result of a disability.
You can request an accommodation via phone or email.

To request an accommodation via phone, please call +1 877-804-1794 and leave a voicemail with your contact information. You may also email a request for accommodation to ApplicationHelp@hersheys.com. Please be sure to include "Accommodation Needed" in the subject line. This will ensure that your email is routed to the appropriate contact who will handle your request.