Security Front Desk Officer

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Front Desk Coordinator in Wilmington, DE, you will serve and safeguard clients in a range of industries such as Financial Institutions, Commercial Real Estate, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. Join Allied Universal as a Front Desk Professional supporting a dynamic location in financial institutions and commercial real estate. In this role, you will welcome visitors, manage access, monitor assigned areas from a stationary post, and help to deter security-related incidents through strong communication and customer service. Guided by our agile, reliable, and innovative values, you will put people first, work as a team, and act with integrity every day.

Position Type: Part Time

Pay Rate: $16.65 / Hour

Job Schedule:

What You'll Do:

Provide customer service at the front desk by carrying out security-related procedures, site-specific policies, and/or appropriate emergency response activities for a professional office and financial services location.
• Monitor lobby and reception activity, greet visitors, verify identification and/or access credentials, and help to manage the sign-in process in accordance with property and tenant requirements.
• Respond to incidents, unusual activity, and/or critical situations in a calm, problem-solving manner, including notifying appropriate personnel and documenting events as needed.
• Support access control operations by helping to screen arrivals, answer questions, direct tenants and guests, and coordinate with building management and/or client representatives regarding security-related concerns.
• Maintain a visible front desk presence, observe the surrounding area for suspicious or unauthorized activity, and help to deter disruptions through professional communication and adherence to post instructions.

Minimum Requirements:

• Client requires proof of high school diploma or GED.
• CPR certification is preferred.
• Being comfortable using a computer or tablet is preferred.
• A guard card and/or license is preferred.
• Alarm panel experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.