Deposit Operations Specialist

Performs operations tasks associated with multiple types of deposit operations functions, possibly including but not limited to, client account maintenance, compliance with regulations concerning missing/invalid TINs, Automated Clearinghouse (ACH), wire transfers, exception processing, and client and processing account-level documentation.

• Perform client account maintenance as requested by the client through the bank's branches and centralized client service center.
• Perform duties related to ACH operations, especially ACH originations.
• Be able to answer complex questions and issue relating to account transactions.
• Process B- and C-Notices as received from the IRS for invalid/missing Tax Identification Numbers on client deposit accounts.
• Participate as needed in daily OFAC screening of accounts using the bank's OFAC tool.
• As assigned, participate in other department initiatives or projects designed to enhance operational efficiencies and effectiveness.
• Participate in upgrading systems and processes as required.
• Assist Deposit Operations Manager to stay current on applicable laws and regulations pertaining to deposit operations.
• Ensure that procedures for assigned functions are complete and current.

• High school diploma or GED; and at least 3 years' experience with operations in a financial institution; either in a front line direct client contact capacity or in an operational support role.
• Several years of general bank deposit operations knowledge and experience strongly preferred, with ability to perform various duties. Knowledge of ACH operations is also preferable.
• Ability to look for opportunities beyond existing processes to improve operational efficiencies and effectiveness.
• Demonstrated ability to write detailed operating procedures; excellent oral and written communication skills are required. Strong client service focus required.