Electronic Payments Specialist

Job Title:

Location:

What you'll do:

• Conducts analysis of ACH transactions. Uses various reports to verify transactions, track trends, and monitor usage. Obtains and documents approvals (via email) when necessary.
• Ensure that ACH batches/transactions are processed accurately and in accordance with bank policy and procedure, while adhering to inflexible deadlines.
• Assist Team Leads and Supervisors as directed. Provide general and technical support to internal customers with respect to electronic banking products. Handle customer inquiries related to ACH products and services, answer questions of a general nature, and escalate issues to a Lead or Supervisor when necessary.
• Perform maintenance of client setup quickly and accurately as well as add, modify, or delete client setups in various systems.

What you'll need:

• 1+ years of related experience.
• High school diploma required.
• Entry level knowledge of general banking operations, including deposit operations, loan administration, treasury management and/or other commercial banking products and services.
• Entry level knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices.
• Entry level knowledge and experience working with NACHA Operating Rules.
• Entry level speaking and writing communications skills.

Benefits you'll love:
We offer all the important things you'd want - like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you'll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career!

About the company:

Western Alliance Bank, Member FDIC, is a wholly owned subsidiary of Western Alliance Bancorporation. Serving clients nationwide, Western Alliance Bank includes six legacy bank brands - Alliance Association Bank, Alliance Bank of Arizona, Bank of Nevada, Bridge Bank, First Independent Bank and Torrey Pines Bank - that remain part of the company's heritage, as well as AmeriHome Mortgage, a Western Alliance Bank Company.

Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email HR@westernalliancebank.com or call 602-386-2488. When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process.

Western Alliance Bancorporation