Resource Specialist

Position Title: Resource Specialist

Work Location: Region H (Broward County, FL)

Assignment Duration: 03 Months (Possibility to extend or convert)

Work Schedule: 8am-5pm, Monday through Friday. Weekend work may be needed during emergency situations.

Work Arrangement: Remote + Field Based

Position Summary:

Helps with assessing member needs and develops or contributes to the development of care plans/service plans for members with care team in accordance with their goals and preferences for various services.

Including the identification and coordination of referral for care/services

Background & Context:

Provides resource support to members and connects members to local resources for various services based on care/service assessment and plans. Works with leadership to identify the best, most appropriate local resources for member's needs based on industry best practices.

Key Responsibilities:

• Helps with assessing member needs and develops or contributes to the development of care plans/service plans for members
• Assists with connecting members to local resources for various services
• Acts as an available resource for members seeking local resource services support
• Monitors delivery of care/services and performs follow up
• Works with providers, community-based organizations, stakeholders, and governmental entities
• Assists with developing education and training programs
• Supports development of local resource services, policies, and procedures
• Ensure all resource services information is appropriately documented and up to date
• May conduct telephonic and in-person outreach to locate individuals and families
• Performs other duties as assigned
  
  
  
  
  
  

  Education/Certification	Required: Bachelor's Degree and 2 - 4 years of related experience.	Preferred:
  Licensure	Required:	Preferred:
  Years of experience required: 2 - 4 years of related experience. Disqualifiers: Additional qualities to look for:
  Top 3 must-have hard skills stack-ranked by importance	1	Child welfare experience
  2	Experience connecting families/children to local resources for various services including employment, housing, independent living, justice, foster care, etc.
  3	Microsoft Office- Outlook, Word, and Excel
  	4	PREFERRED: Health plan experience Foster care and/or adoption experience