New 
Software Developer - Hybrid onsite in Ashburn, VA
 Ellumen | |
110-130k
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 United States, Virginia, Ashburn | |
 Apr 28, 2026 | |
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Software Developer w/ DevOps / Machine Learning/ AI expertise- Hybrid onsite in Ashburn, VA Ellumen is a technology-focused company providing next-generation solutions to government clients. We are seeking an experienced Software Developer to support a software development implementation project. You will take on the task of development and deployment of an innovative service desk solution using AI solutions to improve user experience and reduce ticket-resolution times, as well as implementing an advanced monitoring solution capable of identifying performance issues across a suite of government applications using either AWS-managed OpenSearch or Splunk. The ideal candidate will have extensive expertise in cloud and local DevOps, AWS services, system monitoring, and operations support. Experience in MLOps and AI Ops is a significant advantage but not mandatory. US Citizenship and Federal Clearance required. Key Responsibilities: DevOps Responsibilities (Must-Have): * Experience with the implementation of DevOps practices for the deployment of JSM and Confluence in a DoD environment. * Support the deployment and management of system monitoring solutions using AWS managed OpenSearch or Splunk across a suite of applications in potentially asymmetrical and/or low connectivity environments. * Coordinate and manage the AWS cloud infrastructure deployments, ensuring optimal configuration, security, and performance whether in Cloud One/GovCloud; which may be greenfield or established instances * Ensure seamless integration and administration of JSM and Confluence, whether deploying in a greenfield environment or integrating with existing systems. * Collaborate with stakeholders to understand access levels and operational constraints, adapting solutions to fit within given parameters. * Mentor and train team members on best practices in DevOps and system monitoring * Please note that the duties listed above are not exhaustive, and the successful candidate may be required to perform additional tasks as needed. MLOps and AI Ops Responsibilities (Nice-to-Have): * Experience with the development of CI/CD pipelines for next generation help desk solutions utilizing AI/ML to automate, preempt, and streamline service desk operations. Required Qualifications: DevOps Qualifications (Must-Have): * Proven experience in DevOps for both cloud (AWS) and on-premises environments. * Expertise in AWS services, including EKS, ECS, S3, Lambda, RDS, VPC, and IAM. * Strong knowledge of JSM and Confluence Data Center deployment and administration * Proficiency in system monitoring tools such as OpenSearch and Splunk. * Experience with Kubernetes deployment and administration * Experience primarily with Terraform and/or Tofu, Terragrunt or similar IaC tools * Experience with CI/CD tools, particularly Jenkins and Gitlab * Valid Security+ CE certification (or earned within 3 months of employment) MLOps and AI Ops Qualifications (Nice-to-Have): * Experience in AI/ML and MLOps practices, with a focus on automation and intelligent operations. * Familiarity with tools and technologies such as NLP, RPA, predictive analytics, and anomaly detection. * Interest or experience in AI Ops and advanced automation solutions. Preferred Qualifications: * Operational expertise in supporting IT service desks. * Experience with Cloud One/GovCloud deployments. * Previous experience working with DoD or other government clients. * Excellent problem-solving skills and the ability to work in a dynamic, fast-paced environment. * Strong communication and collaboration skills. Personal Attributes: * Self-motivated and able to work independently as well as part of a team. * Strong leadership and organizational skills. * Ability to manage multiple priorities and projects simultaneously. * Detail-oriented with a focus on delivering high-quality results. * Willingness to continuously learn and adapt to new technologies and methodologies. | |