Utility Management Specialist

UTILITY MANAGEMENT SPECIALIST

LOCATION:Eglin AFB

JOB STATUS:Full-Time

CLEARANCE: Secret

CERTIFICATION: n/a

TRAVEL: n/a

Astrion has an exciting opportunity fora Utility Management Specialistlocated at the96^th Civil Engineering Group at Eglin Air Force Base, Florida.

REQUIRED QUALIFICATIONS / SKILLS

• Proficiency in specialized billing software or computer database systems
• Strong reading, analytical, and problem-solving skills to interpret technical policies and regulations
• Proven experience in data analysis and the ability to convert data into clear reports
• Excellent communication and customer service skills, with a strong attention to detail
• Experience in utility management, billing, contract administration, or a related field is highly desirable
• Ability to obtain and maintain a security clearance
• A bachelor's degree isnotrequired for this position

PREFERRED QUALIFICATIONS / SKILLS

• Experience with Air Force Civil Engineering processes and procedures

RESPONSIBILITIES

• Create, maintain, and process customer utility accounts, including setting up new service, handling billing inquiries, and resolving service-related issues
• Assist in reviewing Installation Support Agreements (ISAs) and developing Utility Sales Agreements (USAs) for the sale of utilities to reimbursable customers. Ensure all agreements are accurate, updated, and comply with federal, state, and local regulations
• Analyze utility usage data using statistical methods and software. Convert complex data and findings into understandable tables, graphs, and written reports for leadership and customers. Monitor and forecast sales trends
• Serve as a primary point of contact for utility customers. Attend meetings to foster good relationships, resolve issues, and communicate information regarding utility services and billing
• Process work orders related to utility services and ensure the accuracy of information within computer databases and specialized billing software. Aid the Utility Manager in interpreting technical policy and regulatory documents