IT Administrator (Windows, Cloud & Infrastructure)

Tempur Sealy. Iconic brands. Storied history. Industry-leading innovation.

Tempur Sealy is committed to improving the sleep of more people, every night, all around the world. As a leading designer, manufacturer, distributor, and retailer of bedding products worldwide, we know how crucial a good night of sleep is to overall health and wellness. Utilizing over a century of knowledge and industry-leading innovation, we deliver award-winning products that provide breakthrough sleep solutions to consumers in over 100 countries. Our highly recognized brands include Tempur-Pedic, Sealy and Stearns & Foster. We hire people who have a passion for helping others find their best night's sleep. No matter what stage of your career, you can build your future at Tempur Sealy!

OUR COMPANY OFFERS GREAT BENEFITS, INCLUDING:

• Generous Paid Time Off
• Competitive Medical, Dental & other wellness programs
• Disability and Life Company Paid
• Retirement Plan Options
• Generous Employee Purchase Discounts

Pay Range: $81,000 - $116,000

Job Summary

We are seeking a highly experienced IT Administrator to lead the design, administration, and optimization of our Windows-based infrastructure across on-premise and cloud environments. This role serves as a Tier 3 expert, responsible for ensuring system stability, driving automation and standardization, and influencing infrastructure strategy to support business continuity and scalability.

Key Responsibilities

Infrastructure Leadership & Architecture

• Serve as an expert technical resource for Windows infrastructure and cloud platforms
• Define and implement standards, best practices, and system architecture for enterprise environments
• Evaluate and recommend technologies to improve performance, scalability, and security
• Participate in change management and provide impact analysis for enterprise initiatives

Windows Server Administration (Tier 3)

• Lead administration of Windows Server environments (2016, 2019, 2022, 2025)
• Oversee system design, upgrades, patching strategies, and lifecycle management
• Troubleshoot and resolve complex, escalated infrastructure issues

Cloud, Identity & Core Services

• Provide administration of Active Directory and Azure / Entra ID environments
• Manage identity, access, and group policy strategies
• Manage DNS, DHCP, NTFS, and DFS configurations to ensure reliability and performance

Virtualization & Application Delivery

• Management and optimization of Hyper-V virtual environments
• Support Citrix and NetScaler infrastructure (preferred)
• Ensure high availability, scalability, and performance of hosted applications

Monitoring, Automation & Optimization

• Own monitoring strategy and tools (e.g., WhatsUp Gold) to ensure system health and uptime
• Develop advanced PowerShell automation to streamline operations and reduce manual effort
• Implement proactive monitoring, alerting, and remediation processes

Patch Management & Security

• Design and oversee patch management processes using Tanium
• Ensure systems meet security standards and compliance requirements
• Partner with security and engineering teams to strengthen threat posture

Systems Management & Tooling

• Lead use and optimization of SCCM for deployments and system management
• Utilize tools such as Lansweeper for asset visibility and reporting
• Integrate and support privileged access tools (e.g., Delinea) where applicable

Mentorship & Collaboration

• Provide guidance and mentorship where applicable
• Collaborate with global IT teams, architects, and third-party partners
• Contribute to documentation, SOP development, and knowledge sharing

Required Qualifications

• Bachelor's degree in IT or related field OR equivalent experience
• 7+ years of experience in systems administration or infrastructure roles
• Proven experience in a Tier 3 or expert technical position
• Deep expertise in:
  • Windows Server environments (2016/2019/2022/2025)
  • Active Directory and identity management
  • DNS, DHCP, NTFS, and DFS
  • Infrastructure troubleshooting and root cause analysis
• Strong experience with:
  • Hyper-V virtualization
  • PowerShell scripting and automation
  • Enterprise patch management (e.g., Tanium)

Preferred Qualifications

• Experience with WhatsUp Gold monitoring platform
• Familiarity with Delinea (Privileged Access Management)
• Strong experience with SCCM administration
• Knowledge of Citrix and NetScaler environments
• Experience with Lansweeper or enterprise asset management tools
• Exposure to Azure cloud services and hybrid environments

Key Skills & Competencies

• Advanced problem-solving and analytical thinking
• Ability to lead complex technical initiatives with minimal supervision
• Strong communication skills, including technical documentation and executive-level summaries
• Strategic mindset with a focus on scalability and continuous improvement
• Ability to mentor and influence cross-functional teams

Work Environment

• On-site role based in Trinity, NC
• Fast-paced enterprise IT environment with occasional travel

#LI-DNP

Tempur Sealy is proud to be an Equal Employment Opportunity and Affirmative Action employer. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type based upon race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.