Security Officer Patrol Customer Care

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Patrol Customer Care in Orlando, FL, you will serve and safeguard clients in a range of industries such as Shelter, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. Join Allied Universal as an Unarmed Patrol Officer at a shelter location, where you will monitor and patrol assigned areas, remain visible to help deter security-related incidents, and support guests, staff, and visitors with outstanding customer service and communication. In this role, you will contribute to a caring, reliable team culture built on integrity, teamwork, and innovation while making a meaningful impact each day.

Position Type: Part Time

Pay Rate: $14.00 / Hour

Job Schedule:

What You'll Do:

Provide customer service to residents, visitors, and/or staff by carrying out site-specific procedures, access-related policies, and when appropriate, emergency response activities.
• Respond to incidents, disturbances, and/or critical situations in a calm, problem-solving manner, documenting observations and sharing details through proper reporting channels.
• Conduct regular and random patrols throughout the location, including common areas, exterior grounds, and perimeter areas, noting unusual activity and helping to deter unwanted behavior.
• Monitor entrances, exits, and high-traffic areas to help support authorized access, visitor management, and adherence to location rules and expectations.
• Assist with de-escalation support and other security-related duties within a shelter environment while treating all individuals with professionalism, respect, and compassion.

Minimum Requirements:

• Customer service experience is preferred.
• Comfortable using a computer or tablet is preferred.
• A state, county, or city issued security license is preferred.
• Ability to lift up to 20 lbs is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.