Substance Abuse Case Worker - BARC Residential

• Assists clinical, professional, and nursing staff with routine tasks and supports implementation of treatment plans.
• Interacts with and monitors program participants throughout daily routines, encouraging participation in scheduled activities and supporting positive recovery behaviors.
• Conducts client orientation, intake processing, and discharge procedures, ensuring all documentation, personal property, and instructions are completed accurately.
• Provides daily support to residents, including guidance on coping skills, life skills, and recovery-based behaviors.
• Assists clients in accessing community resources, completing paperwork, making phone calls, and participating in court hearings as needed.
• Maintains participant confidentiality at all times in accordance with agency policy and regulations.
• Monitors visitors and program participants to maintain safety and compliance with program rules.
• Performs room checks, headcounts, facility rounds, and routine safety inspections.
• Conducts searches, breathalyzers, urine drug screens, CO2 tests, and vital-sign checks as required.
• Reports unusual, suspicious, or dangerous behaviors to supervisors and clinical staff promptly.
• Responds to crises using trauma-informed de-escalation strategies and ensures incidents are documented according to policy.
• Assists with AMA prevention efforts, including early identification of risk and supportive engagement.
• Enters data into required software systems for charting, discharge, billing, and other operational needs.
• Records information in participant charts following agency protocols; prepares shift reports and documentation for case staffing.
• Provides general administrative support such as filing, answering calls, logging program participants, and assisting with scheduling.
• Maintains accurate records of financial transactions, service fees, and eligibility documentation, including Medicare assistance when applicable.
• Coordinates with Human Services Coordinators on needs assessments, case management tasks, and discharge planning.
• Assists with or facilitates group education programs related to recovery, treatment, and prevention.
• May speak to groups or community organizations about addiction, substance use, and recovery.
• Participates in community outreach activities and provides support to individuals in recovery, following program procedures and regulations.
• Helps maintain a safe, clean, and supportive environment for staff and participants.
• Performs tasks such as defrosting/cleaning refrigerators and freezers, monitoring laundry times, and assisting with general facility upkeep.
• Maintains open communication with supervisors, clinical staff, nursing, and colleagues to ensure coordinated participant care.
• Participates in staff meetings, morning/community meetings, roll-call, recreational activities, and family-involvement events as required.
• Interacts with coworkers, program participants, and families in a manner consistent with treatment goals and agency policies.
• May transport or accompany participants to appointments for health care, treatment, or social services.
• May conduct non-clinical assessments, develop non-clinical recovery plans, and make referrals.
• May inspect participant belongings during admission or as part of program protocols.
• Participates in education and training programs to maintain and enhance job knowledge and skills.
• Performs related work as required.

• Manages Complexity:
  Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Gathers basic information to understand a problem and find a solution. Seeks to understand and apply systematic problem-solving methods; distinguishes symptoms from underlying problems.
• Decision Quality:
  Makes good and timely decisions that keep the organization moving forward. Knows when to act independently and when to escalate issues. Integrates various inputs, decision criteria, and trade-offs to make effective decisions. Typically makes good independent decisions.
• Directs Work:
  Provides direction, delegating, and removing obstacles to get work done. Confirms mutual agreement on accountabilities, fostering strong coordination and minimizing duplicated efforts. Communicates delays or problems early so others can manage their own work schedules effectively.
• Ensures Accountability:
  Holds self and others accountable to meet commitments. Accepts responsibility for own work, both successes and failures. Handles fair share and does not make excuses for problems. Usually meets commitments to others.
• Drives Results:
  Consistently achieves results, even under tough circumstances. Holds self to high standards of performance; sets some challenging goals; wants to achieve meaningful results; pursues initiatives/efforts to successful completion and closure. Focuses on key goals, even during setbacks and obstacles.
• Communicates Effectively:
  Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. Disseminates knowledge, insights, and updates in a polished, precise, and compelling manner. Demonstrates a deep interest in others' comments. Creates rich documents and reports.
• Organizational Savvy:
  Maneuvers comfortably through complex policy, process, and people-related organizational dynamics. Has a firm grasp on organizational culture and politics; connects with key stakeholders and knows when to bring something to their attention.
• Self-Development:
  Actively seeks new ways to grow and be challenged using both formal and informal development channels. Shows commitment to own leadership development and encourages others to expand their expertise and skills; uses stretch opportunities to broaden capabilities aligned with organizational needs.
• Manages Ambiguity:
  Operates effectively, even when things are not certain or the way forward is not clear. Embraces change, staying focused, positive, and effective. Addresses problems without clear solutions, making substantial progress.

Physical demands refer to the requirements for physical exertion and coordination of limb and body movement.

Performs light work that involves walking or standing most of the time and involves exerting up to 20 pounds of force on a regular and recurring basis, or skill, adeptness and speed in the use of fingers, hands or limbs on repetitive operation of electronic office equipment within moderate tolerances or limits of accuracy.

Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken.

None.

All Broward County employees strive to demonstrate the County's four core behavioral competencies.

• Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.
• Customer focus: Building strong customer relationships and delivering customer-centric solutions.
• Instills trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity.
• Values differences: Recognizing the value that different perspectives and cultures bring to an organization.

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Broward County is an Equal Opportunity Employer committed to inclusion. Broward County is committed to providing equal opportunity and reasonable accommodations to qualified persons with disabilities. We support the hiring of people with disabilities; therefore, if you require assistance due to a disability, please contact the Professional Standards Section in advance at 954-357-6500 or email Profstandards@broward.org to make an accommodation request.

Note: During emergency conditions, all County employees are automatically considered emergency service workers. County employees are subject to being called to work in the event of a disaster, such as a hurricane, or other emergency situation and are expected to perform emergency service duties, as assigned.

All Broward County employees must serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of Broward County's Employee Code of Ethics, gift, and conflict of interest policies.

All Broward County employees must establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds, regardless of race, color, religion, sex, national origin, age, disability, marital status, political affiliation, familial status, sexual orientation, pregnancy, or gender identity and expression.