New

Lease Maturity Representative

TEKsystems
$18.50 - $23.50 / hr
life insurance, sick time, 401(k), retirement plan
United States, Texas, Arlington
Jun 09, 2026
Lease Support Representative Location: 100% On-site in Irving, TX 75063 Job Type: 12-Month Contract-to-Hire Compensation * $21.50/hour - Less than 3 years of relevant experience * $23.00/hour - 3+ years of relevant experience * +$0.50/hour for Spanish-speaking candidates Position Overview We are seeking a customer-focused Lease Support Representative to join our team. In this role, you will support customers nearing the end of their lease by providing guidance, answering questions, and helping them navigate their next steps. This is a fast-paced, phone-based role that requires strong communication skills, attention to detail, and a commitment to delivering excellent service. Key Responsibilities * Handle high-volume incoming and outgoing calls * Educate customers on lease-end options * Confirm customer intentions regarding lease maturity * Coordinate with dealerships to verify balloon payments and lease returns * Provide payoff quotes to customers, dealers, and insurance companies * Serve as a point of contact for customer and dealer inquiries * Deliver general customer service and support Training Program * Duration: 2 weeks (fast-paced) * Schedule: Monday-Friday, 8:00 AM - 5:00 PM * Training Breakdown: * 25% self-guided learning * 15% classroom instruction * 60% one-on-one shadowing * You will begin taking calls by the second week Note: Please arrive 5-10 minutes early each day to be prepared to start on time. Work Schedule This role follows a rotating shift schedule between 7:30 AM and 8:00 PM. Schedules are provided one month in advance to support work-life balance. Shift Options: * 7:00 AM - 3:30 PM * 8:00 AM - 5:00 PM * 9:30 AM - 6:00 PM * 10:30 AM - 7:00 PM * 11:30 AM - 8:00 PM Basic Qualifications * Completed 4-year Bachelor's degree * Strong communication and customer service skills * Ability to work in a fast-paced, phone-based environment * Comfortable multitasking and navigating systems Hiring Process * 10-minute phone screen * Virtual meeting with recruiter (via Teams) * 30-minute on-site interview with hiring managers Compliance Requirements * 7-panel drug test (standard industry levels) * 7-year background* check, including: Criminal history * Employment verification * Education verification Why Join Us? * Clear path to full-time employment after contract period * Structured training and hands-on support * Predictable scheduling with advance notice * Opportunity to build a long-term career in financial services Job Type & LocationThis is a Contract to Hire position based out of Arlington, TX. Pay and BenefitsThe pay range for this position is $18.50 - $23.50/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a fully onsite position in Arlington,TX. Application DeadlineThis position is anticipated to close on Jun 22, 2026. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.