Academic Advisor - Academic Support Center

About University at Albany:

Established in 1844 and designated a University Center of the State University of New York in 1962, the University at Albany's broad mission of excellence in undergraduate and graduate education, research, and public service engages a diverse student body of more than 17,000 students in nine schools and colleges across three campuses.

Located in Albany, New York, New York State's capital, the University is convenient to Boston, New York City, and the Adirondacks.

Job Description:

The University at Albany has implemented a campus wide student success model aligning current advising structures, strengthening campus coordination and collaboration, and providing holistic and personalized support for students from admission to graduation.

In furtherance of this mission, the Academic Support Center at the University at Albany is seeking innovative and student-centered academic advisors to support the University's student success model. University advisors are responsible for providing academic advisement to approximately 300 undergraduate students throughout their academic careers. This student-oriented position works closely with students to develop individual success strategies while collaborating closely with campus colleagues to identify potential academic roadblocks and engage in proactive problem solving to address those issues.

The successful candidates must be familiar with developmental and pro-active advising models, have a commitment to student-centered advisement, and be comfortable using information technology to assist in advisement.

This is a calendar year position, and participation is required in all summer orientation sessions.

Primary Responsibilities:

• Serving as a primary advisor for a cohort of students from admission to graduation.
• At all times these advisors will be responsible for monitoring academic progress and communicating with the student about university requirements.
• When changing majors, students will need to work with their university advisor to discuss the change, review the new degree requirements and evaluate the impact on academic standing and trajectory implications.
• University advisors are responsible for coordinating a student's success team and proactively initiating intervention strategies when a student needs additional support or referral.
• Providing targeted and strategic interventions based on a unique understanding of the individual student.
• Approaching each student recognizing that they have a complex set of issues and concerns that will shape their academic pathway.
• Connecting with students on a regular basis to build and maintain rapport and serving as the first point of contact to ensure questions are answered and concerns are resolved.
• Collaboration with advising team, faculty and other University departments to enhance student success and coordinate support services.  
• Remain current on best practices in advising student success and provide support to the University community as appropriate.
• Other reasonable duties as assigned.

Functional and Supervisory Relationships:

• Reports to an Assistant Director within the Academic Support Center
• Supervises the following positions: N/A
• May supervise employees as assigned (if no direct reports at time of filling position)

Job Requirements:

• Strong interpersonal, written (as assessed by application materials submitted), and oral communication skills.
• Ability to work with a culturally diverse population.
• Applicants must demonstrate an ability to develop inclusive and equitable relationships within our diverse campus community.
• Applicants must demonstrate an ability to support diversity, equity, access, inclusion, and belonging relative to their role.

Requirements:

Minimum Qualifications:

• Bachelor's degree from a college or University accredited by the US Department of Education or internationally recognized accrediting organization.
• One year of professional experience or relevant graduate-level employment with a college student population.
• Experience in providing academic and personal advisement or case management and outreach to support students in meeting educational or career goals, specifically with students in transition or on academic probation.

Preferred Qualifications:

• Two or more years' professional academic advising experience.
• Master's degree from a college or university accredited by a U.S. Department of Education or internationally recognized accrediting organization.
• Experience working with special populations including pre-health, international, transfer and/or historically excluded populations of students.
• Proficiency in Spanish or other non-English language, preferred.

Working Environment:

• Typical office environment

Additional Information:

Professional Rank and Salary Grade:  Academic Advisor, SL3, $57,151.

Special Note:  Visa sponsorship is not available for this position. If you currently need sponsorship or will need it in the future to maintain employment authorization, you do not meet eligibility requirements. Additionally, please note that U Albany is not an E-Verify employer.

The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, or Clery Act, mandates that all Title IV institutions, without exception, prepare, publish and distribute an Annual Security Report. This report consists of two basic parts: disclosure of the University's crime statistics for the past three years; and disclosures regarding the University's current campus security policies. The University at Albany's Annual Security Report is available in portable document format [PDF] by clicking this link http://police.albany.edu/ASR.shtml

Pursuant to NYS Labor Law 194-A, no State entity, as defined by the Law, is permitted to rely on, orally or in writing seek, request, or require in any form, that an applicant for employment provide his or her current wage, or salary history as a condition to be interviewed, or as a condition of continuing to be considered for an offer of employment, until such time as the applicant is extended a conditional offer of employment with compensation, and for the purpose of verifying information, may such requests be made.  If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov.

THE UNIVERSITY AT ALBANY IS AN EO/AA/IRCA/ADA EMPLOYER

Please apply online via http://albany.interviewexchange.com/candapply.jsp?JOBID=200691

Application Instructions:

Applicants MUST submit the following documents:

• Resume
• Cover letter stating all the required minimum qualifications and any of the applicable preferred qualifications
• List of 3 professional references with e-mail addresses and telephone numbers

Note:  After submitting your resume, the subsequent pages give you instructions for uploading additional documents (i.e. cover letter etc.).

See the FAQ for using our online system. Please contact us if you need assistance applying through this website.

Returning Applicants - Login to your U Albany Careers Account to check your completed application.

Preference will be given to applications received by June 16. 

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