Code Enforcement Manager

Essential Duties and Responsibilities

• Plans, organizes, manages, and evaluates the City's Code Enforcement Division and related compliance programs.
• Directs code enforcement activities involving zoning ordinances, building and housing codes, public nuisances, property maintenance, abandoned vehicles, animal regulations, business licensing requirements, and other municipal codes.
• Establishes strategic goals, priorities, policies, procedures, and performance measures to ensure effective and legally compliant code enforcement operations.
• Oversees enforcement efforts for residential, commercial, and industrial properties to protect public health, safety, and welfare.
• Develops and implements policies, procedures, programs, and projects to improve operational effectiveness, consistency, and customer service.
• Manages division staffing, budgets, contracts, technology, and operational resources to ensure efficient service delivery and achievement of departmental goals.
• Provides leadership, supervision, coaching, mentoring, and professional development for assigned staff, including recruitment, training, performance management, succession planning, and disciplinary actions.
• Directs and oversees complex, sensitive, and high-profile investigations, enforcement actions, and compliance initiatives.
• Ensures compliance with applicable local, state, and federal laws, regulations, policies, and industry best practices.
• Monitors workloads, program performance, operational metrics, and service levels; prepares reports, analyses, and recommendations for executive management, boards, commissions, and elected officials.
• Oversees budget development and administration, including forecasting, procurement, contract management, inventory control, and resource allocation.
• Serves as the City's subject matter expert on code enforcement matters and provides technical guidance and policy recommendations to staff, management, and stakeholders.
• Develops and implements public outreach, education, and community engagement programs designed to promote voluntary compliance and increase public awareness.
• Responds to complex public inquiries, complaints, and service requests while fostering positive community relations and maintaining high levels of customer service.
• Represents the City and department at public meetings, hearings, boards, commissions, community events, and interagency forums.
• Collaborates with City departments, regulatory agencies, businesses, contractors, community organizations, and residents to resolve compliance issues and advance organizational objectives.
• Establishes and maintains effective working relationships with internal and external stakeholders.
• Monitors changes in legislation, regulations, and industry trends and recommends updates to policies, procedures, and enforcement practices.
• Performs related managerial, administrative, and operational duties as assigned.

Job Requirements / Qualifications

• Strong communication and interpersonal skills, with the ability to de-escalate conflicts.
• Comfortable working in the field with frequent public contact.
• Proficient in report writing, recordkeeping, and use of mobile enforcement tools.
• Code Enforcement, Law Enforcement, or security officer or similar experience required.
• Team-oriented mindset with the ability to collaborate closely with colleagues on every assignment.
• Valid driver's license and reliable transportation required.
• Bilingual (English/Spanish) preferred.

EEO Non-Discrimination and ADA Reasonable Accommodation Statement Willdan is an equal opportunity employer. Applicants are considered for all positions without regard to race, religious creed, color, age marital status, sex, sexual orientation, gender identity, gender expression, citizenship status, national origin, ancestry, religion, military service or veteran status, disability, medical condition, childbirth and related medical conditions, genetic testing, reproductive status or any other classification protected by federal, state or local laws and ordinances. Willdan does not discriminate on the basis of physical or mental disability where the essential functions of the job can be reasonably accommodated. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. If you need reasonable accommodation for any part of the application and hiring process, please notify us.

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