Change Management Specialist, Finance Transformation (Contract)

At Sony Interactive Entertainment (SIE), we are transforming how Finance operates through innovation, technology modernization, and operational excellence. As part of the newly established Finance Transformation Office (FTO), the Change Management Specialist serves as the Organizational Change Management (OCM) lead responsible for designing and driving the people strategy that enables successful transformation across our global Finance organization.

Reporting to the Director of Finance Transformation, this individual contributor will develop enterprise-wide change management strategies, frameworks, governance, stakeholder engagement plans, communications, and adoption measurement that support successful implementation of Finance transformation initiatives. Working across Finance, IT, HR, and other business functions, this role will influence leaders at every level to build organizational readiness, accelerate adoption, and embed sustainable change.

The ideal candidate brings deep expertise leading organizational change for complex Finance, ERP, or enterprise transformation programs. They combine strategic thinking with hands-on execution and are comfortable partnering with executive leadership while influencing cross-functional stakeholders in a highly matrixed global environment.

Responsibilities:

• Design, implement, and continuously evolve the Organizational Change Management (OCM) strategy supporting the Finance Transformation portfolio.
• Develop and maintain enterprise OCM frameworks, methodologies, governance models, and reusable toolkits that establish consistent change practices across initiatives.
• Lead Change Impact Assessments to identify impacted stakeholder groups, business risks, organizational dependencies, and adoption requirements.
• Establish governance for organizational readiness, change saturation, and adoption planning, providing insights and recommendations to transformation leadership.
• Develop stakeholder engagement strategies tailored to global, regional, and functional audiences.

• Partner with executive sponsors across the C-suite, Finance Leadership Team (FLT), and Executive Leadership Team (ELT) to build active and visible sponsorship throughout the transformation lifecycle.
• Coach senior leaders on effective change leadership and provide strategic guidance, messaging, and materials that reinforce adoption.
• Develop Sponsor Coalition Maps that align executive sponsorship across workstreams and organizational levels.
• Build trusted relationships across Finance, HR, IT, and business leaders to drive alignment, engagement, and accountability.

• Develop and execute integrated communication strategies that support Finance Transformation initiatives across global audiences.
• Create executive communications, leadership briefings, town halls, intranet content, and other change materials that reinforce transformation objectives.
• Design audience-specific communication plans based on stakeholder needs, organizational impact, geography, and business priorities.
• Establish enterprise OCM standards, templates, and toolkits that enable consistent change delivery across the Finance Transformation portfolio.
• Develop People Manager Enablement and Change Champion programs that equip leaders to effectively guide their teams through change.
• Implement feedback mechanisms to measure stakeholder sentiment and continuously improve communication effectiveness.

• Define and implement enterprise change readiness assessments across Finance Transformation initiatives.
• Develop executive dashboards, scorecards, and reporting that provide visibility into organizational readiness, adoption progress, key risks, and benefits realization.
• Establish and monitor key Organizational Change Management metrics, including stakeholder engagement, adoption, training effectiveness, communications impact, and sponsor effectiveness.
• Track adoption outcomes and provide data-driven recommendations that improve business performance and transformation success.
• Conduct post-implementation reviews and incorporate lessons learned into future change management practices.

• Identify potential sources of organizational resistance and develop targeted strategies that improve stakeholder engagement and adoption.
• Apply established change management methodologies, including Prosci ADKAR or comparable frameworks, to support successful organizational transitions.
• Partner with business leaders to resolve adoption challenges and reinforce sustainable behavioral change across impacted teams.

• Serve as the Organizational Change Management subject matter expert for the Finance Transformation Office, providing guidance and coaching across transformation initiatives.
• Conduct Training Needs Analyses and partner with HR and Learning & Development to develop learning pathways that prepare employees for new processes, systems, and ways of working.
• Design manager enablement resources that strengthen leadership capability and support successful change adoption.
• Measure training effectiveness and recommend improvements that accelerate user proficiency and long-term adoption.

• Build long-term organizational change capability by developing reusable playbooks, governance models, knowledge repositories, and best practices that can be leveraged across future transformation initiatives.
• Promote continuous improvement by identifying opportunities to enhance change management practices, tools, and organizational maturity.
• Design recognition strategies that reinforce desired behaviors, celebrate transformation milestones, and support sustained adoption.

Qualifications:

• 8+ years of progressive Organizational Change Management experience supporting large-scale business transformation initiatives within complex global organizations.
• Demonstrated success developing enterprise-wide change management strategies for Finance, ERP, operating model, or technology transformation programs.
• Experience establishing Organizational Change Management governance, stakeholder engagement strategies, executive sponsorship programs, communications, training, and adoption frameworks.
• Proven ability to develop executive reporting, change readiness assessments, dashboards, and metrics that inform leadership decision-making.
• Strong experience influencing executive leaders and cross-functional stakeholders without direct authority.
• Experience partnering with Finance, IT, HR, and business leaders in highly matrixed organizations.
• Bachelor's degree in Business Administration, Organizational Development, Human Resources, Communications, Organizational Psychology, or a related field.
• Prosci Certified Change Practitioner, Certified Change Management Professional (CCMP), APMG Change Management Practitioner, or equivalent change management certification.

Preferred Qualifications:

• PMP certification.
• MBA or other advanced degree.
• Experience supporting SAP S/4HANA, ERP modernization, or other enterprise technology implementations.
• Experience leading Organizational Change Management within Finance transformation programs.
• Management consulting experience (Big Four or equivalent) supporting Finance Transformation or Organizational Change Management.
• Experience developing enterprise-wide Organizational Change Management frameworks, governance models, and playbooks.

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