Executive Assistant, Life Sciences - Indianapolis Health

Overview

Milliman's Indianapolis Health practice is seeking an experienced Executive Assistant to provide high-impact administrative and operational support to our Life Science team leadership. This role is responsible for proactive calendar and inbox management, travel and expense coordination, meeting and event logistics, and day-to-day coordination that helps teams stay organized, responsive, and focused on client delivery. The ideal candidate is highly organized, service-oriented, discreet, and comfortable working across multiple leaders, priorities, and systems.

Responsibilities

In this role, you will:

• Partner with leaders and teammates to anticipate needs, handle sensitive information with discretion, and improve administrative workflows and communication
• Provide hands-on calendar management for practice leadership, including scheduling internal and client meetings and proactively resolving calendaring conflicts
• Coordinate travel planning (individual and group), including itineraries, meeting logistics, and adjustments as plans change
• Prepare, submit, and track expenses; support invoice tracking and related administrative processes as needed
• Support onboarding and communications for new hires, including coordinating schedules, sharing key information, and helping connect new team members to resources
• Coordinate client and internal system onboarding and information collection (e.g., codes/budgets/hours, invoice tracking, monthly reporting) and help communicate project wins and updates
• Plan and coordinate team-level meeting and event logistics (e.g., quarterly all-staff, trainings, annual reviews), including invites, rooms, catering, materials consolidation, and post-event distribution/feedback
• Provide administrative support for annual review scheduling, role review processes, and recurring leadership/team meetings (agendas/materials coordination as requested)
• Manage and triage leader communications, helping ensure priority requests are captured, routed, and addressed in a timely manner

Qualifications

• Demonstrated experience supporting senior leaders, with strong judgment, discretion, and the ability to manage competing priorities
• Advanced proficiency with Microsoft 365 (Outlook, Teams, Word, Excel, PowerPoint) and comfort learning internal systems (e.g., time/expense, invoicing, reporting)
• Familiarity and comfort interacting with AI systems
• Strong calendar management skills, including scheduling across time zones, coordinating with clients, and resolving conflicts proactively
• Experience coordinating travel and expenses, including complex itineraries and last-minute changes
• Strong written and verbal communication skills; ability to draft clear messages, follow up effectively, and represent leaders professionally
• Organized and detail-oriented, with strong follow-through and the ability to manage multiple workstreams simultaneously
• Experience supporting meetings and events, including logistics (invites, rooms, catering) and coordination of materials
• Ability to work effectively with a wide range of stakeholders (leaders, project teams, clients, vendors) and to handle sensitive information with appropriate confidentiality
• Commitment to data privacy and confidentiality; sound judgment when handling sensitive business and personnel information
• Comfort adopting new tools and improving processes to increase efficiency and service quality

Required

• Bachelor's degree

Preferred

• Additional training or coursework in business administration or related field
• Prior experience supporting executives or partners in a professional services, consulting, or healthcare environment
• Experience coordinating practice-level events (e.g., trainings, all-staff meetings) and working with vendors/catering/venues
• Experience with expense systems, invoice tracking, and basic reporting; comfort working with budgets and timelines
• Demonstrated ability to work independently, anticipate needs, and communicate proactively in a hybrid/remote environment
• Basic knowledge of Gen AI tools, how to utilize AI to enhance productivity, and potential ethical considerations or concerns

Sponsorship statement:

Individual(s) must be legally authorized to work in the United States without the need for immigration support or sponsorship from Milliman now or in the future.

The Team

The life sciences consulting team is a group of 70+ individuals in the Indianapolis Health practice from varying backgrounds including actuaries, data analysts, pharmacists, and graphic designers. This group works primarily with life sciences companies and consults on their relationship with insurance companies and other stakeholders of the pharmaceutical value chain.

Location

Candidates hired into this role will be required to work in-person in the Milliman office in Indianapolis, IN on a weekly basis, but flexible work arrangements will be considered.

Who We Are

Independent for over 75 years, Milliman delivers market-leading services and solutions to clients worldwide. Today, we are helping companies take on some of the world's most critical and complex issues, including retirement funding and healthcare financing, risk management and regulatory compliance, data analytics and business transformation.

Milliman invests in skills training and career development, and gives all employees access to a variety of learning and mentoring opportunities. Our growing number of Milliman Employee Resource Groups (ERG's) are employee-led communities that influence policy decisions, develop future leaders, and amplify the voices of their constituents. We encourage our employees to give back to their varied professions, including leadership in professional organizations. Please visit our web site https://www.milliman.com/en/social-impact to learn more about Milliman's commitments to our people, diversity and inclusion, social impact and sustainability.

Through a team of professionals ranging from actuaries to clinicians, technology specialists to plan administrators, we offer unparalleled expertise in employee benefits, investment consulting, healthcare, life insurance and financial services, and property and casualty insurance.

Benefits

We offer a comprehensive benefits package designed to support employees' health, financial security, and well-being. Benefits include:

• Medical, Dental and Vision - Coverage for employees, dependents, and domestic partners
• Employee Assistance Program (EAP) - Confidential support for personal and work-related challenges
• 401(k) Plan - Includes a company matching program and profit-sharing contributions
• Discretionary Bonus Program - Recognizing employee contributions
• Flexible Spending Accounts (FSA) - Pre-tax savings for dependent care, transportation, and eligible medical expenses
• Paid Time Off (PTO) - Begins accruing on the first day of work. Full-time employees accrue 15 days per year, and employees working less than full-time accrue PTO on a prorated basis.
• Holidays - A minimum of 10 observed holidays per year
• Family Building Benefits including Adoption and fertility assistance
• Paid Parental Leave - Up to 12 weeks of paid leave for employees who meet eligibility criteria
• Life Insurance & AD&D - 100% of premiums covered by Milliman
• Short-Term and Long-Term Disability - Fully paid by Milliman

Equal Opportunity

All qualified applicants will receive consideration for employment, without regard to race, color, religion, sex, sexual orientation, national origin, disability, or status as a protected veteran.

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