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JIRA SAAS Administrator

Quadrant, Inc.
United States, D.C., Washington
Jun 29, 2026
JIRA SAAS Administrator

Washington, DC (On site)

Pay From: $140,000 per year


MUST:

Mid-Sr level Jira Cloud/SAS Administrator

5+ years of hands-on Jira Cloud/SAAS administration experience

Strong understanding of Agile/Scrum methodologies

Proficiency with Jira workflows, schemes, and configurations

Experience with JQL (Jira Query Language)

Knowledge of Jira permissions and security schemes

Familiarity with Atlassian Marketplace apps

Strong problem-solving and analytical skills

Excellent communication and documentation skills

Atlassian Certified Jira Administrator (ACP-620) or similar certification (Plus)

Experience with Jira Service Management (Plus)

Background in IT service management or DevOps (Plus)

DUTIES:

Administer and maintain Jira Cloud instance(s) including user management, permissions, and security

Design, configure, and maintain projects, workflows, screens, issue types, fields, permissions, and notification schemes.

Install, configure, and maintain Marketplace apps/plugins

Manage Jira projects, boards (Scrum/Kanban), and dashboards

Configure and support integration with enterprise applications and third-party tools

Monitor system performance and implement optimization strategies

Develop and maintain automation rules to improve operational efficiency

Create and maintain technical documentation, knowledge articles, and operational procedures

Support migration, enhancement, and continuous improvement initiatives.

Manage user provisioning, access controls, groups, roles, and permissions

Implement governance, standards, and best practices for Atlassian Cloud platforms

Provide guidance and training to end users, project teams, and administrators

Monitor platform health, usage, performance, and licensing

Ensure compliance with security policies and data governance

Troubleshoot and resolve platform issues, collaborating with vendors and stakeholders as needed.


Quadrant is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a protected veteran, or status as an individual with a disability. "Healthcare benefits are offered to all eligible employees according to compliance mandated by the Affordable Care Act".
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