Senior Wire Payments Specialist

Ameris Bank is a purpose-driven company, dedicated to bringing financial peace of mind to communities, one person at a time. Whether a customer wants to grow their business, buy a home, or feel confident in their retirement plan, they have a partner in Ameris Bank. We serve customers in our locations across the Southeast, Mid-Atlantic and nationwide through our extensive digital offerings and mobile app.

Delivering financial peace of mind starts with a team that values integrity and rewards ingenuity. At Ameris, you'll find teammates who are inclusive, collaborative problem-solvers who go the extra mile to support one another and to meet every customer's needs. When teammates are empowered and bring their diverse perspectives to the table, we create the best possible outcomes for our customers. At Ameris, we know that a growth mindset is key for high performance and fosters an environment that prioritizes continuous improvement. Teammates have access to Employee Resource Groups that serve as advocates and purpose and how you can bring it to life as an Ameris Bank teammate.

Job Summary

The Senior Wire Payments Specialist provides advanced expertise in wire transfer operations, compliance, and fraud prevention. Acts as a mentor to junior specialists and leads complex projects to enhance operational efficiency. Performs other projects and duties as assigned.

Essential Functions, Duties and Responsibilities

• Serve as the escalation point for complex or high value wire transactions and exceptions.
• Review and approve high-value or high-dollar wire transactions.
• Assist investigations and report fraud or error resolution and provide detailed reporting.
• Train and mentor Wire Payments Specialists; assist in onboarding new team members.
• Collaborate with management on process improvements and policy updates.
• Participate in system upgrades, testing, and implementation of new wire transfer platforms.
• Support audit and risk management inquires related to wire operations.
• Process incoming and outgoing wires according to established procedures.
• Monitor wire queues and ensure timely completion of tasks.
• Communicate with banking officers to secure approvals for wire policy exceptions.
• Set up CIF records based on wire agreements obtained by the Frontline.
• Perform call-back verifications and authentication when required.
• Investigate and resolve errors; submit wire recalls and track progress.
• Communicate with external financial institutions regarding wire transfers.
• Assist in implementing new products, systems, or software for operational efficiency under supervision.

Required Knowledge, Skills and Competencies

• Advanced knowledge of wire transfer operations and banking regulations.
• Strong leadership and mentoring skills.
• Strong oral and written communication skills.
• Sound critical thinking, problem solving, and analytical skills.
• Detail-oriented, with strong organizational skills.
• Strong time management skills and ability to handle multiple tasks simultaneously.
• Intermediate computer proficiency.
• Intermediate proficiency in Microsoft Office Suite Products.

Industry and Work Experience

• 3 or more years of wire transfer experience required.

Academic

• Bachelor's degree or equivalent combination of education and experience required.

Benefits Available to Employees:

Ameris Bank provides a comprehensive employee benefit package to all eligible employees.

• Medical, Dental and Vision Insurance

• Ameris Bank absorbs a major portion of the cost of healthcare. You become eligible for coverage on the first of the month following 30 days of employment

• Life Insurance provided at no additional cost to employees

• Accidental Death & Dismemberment Coverage

• Long-Term Disability Coverage

• Paid Sick and Vacation Leave

• 11 Holidays

• Volunteer/Service Day

• Employee Stock Purchase Plan

• 401(k) Retirement Plan

• Ameris Bank matches 50% of your first 8% of contributions to the plan

• Flexible Spending Accounts

• Health Savings Account

• Health Reimbursement Arrangement

• Supplemental Life & Other Insurance Plans

• Identity Theft Protection

• Pet Insurance

• Legal Insurance

• Employee Assistance Program

• Employee Advocacy Program

• Tickets at Work (Entertainment discounts for Ameris Bank Employees)

• AT&T Employee Discount

• Wellness Discounts for Medical Premiums and Other Rewards

• Employee Referral Incentive

• Education Assistance

• Employee Resource Groups

Banking Advantages for Employees:

In addition to a wide array of benefits, Ameris Bank employees are also eligible for special bank services.

• Free Interest Checking

• Free Safe Deposit Box

• Free Money Orders, Travelers' Checks and Cashier Checks

• Discount on Mortgage Origination Fee

• Free Online Banking and Free Unlimited Online Bill Payment

• Employee Banking Perks

Disclaimer:

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position.

All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicantss of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.