Part-Time Support Staff (Student Central)

Part-Time Support Staff | Student Central

Position Summary

This position provides BHCC students with a high level of service as they navigate the enrollment, payment, and financial aid processes. Support Staff assist students in understanding and accessing the tools and resources available to them at every stage of their academic journey.

Responsibilities:

Support Staff assist students with the following:

• Completion of the Free Application for Federal Student Aid (FAFSA)
• Navigation of studentaid.gov and BHCC's Self-Service portal and its features
• Ordering of official transcripts, MBTA passes, parking permits, and tax documents
• Submission of the BHCC Student Health Insurance Waiver
• Establishment of refund preferences through BankMobile

Requirements:

• Associate's degree preferred
• Strong computer and customer service skills
• Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook; experience with data entry and digital record-keeping preferred
• Ability to work effectively in a fast-paced, dynamic environment
• Willingness to learn and adapt
• Demonstrated commitment to teamwork and collaboration
• Cultural awareness and sensitivity when working with diverse student populations

Additional Information:

Salary: $23.00 per hour | Up to 18.5 hours per week. Part-Time Non-Benefited position.

Position Closing: July 17, 2026

• Applicants who do not meet the qualifications as noted above area encouraged to put in writing precisely how their background and experience has prepared them with equivalent combination of education, training and experience required for the responsibilities of this position.
• Please note that as a condition of employment, the final candidate will undergo Criminal Offender Record Information (CORI) and Sex Offender Registry Information (SORI) background screenings in accordance with state regulations. The results of these screening may impact the hiring decision.

Application Instructions:

To be considered for this position please upload the following documents to your account:

• Resume
• Cover Letter

Please be sure to address the Required Qualifications in your documents.