Manager of Student Health Access

Located in North Carolina's third largest city, UNC Greensboro is among the most diverse, learner-centered public research universities in the state, with 18,000 students in eight colleges and schools pursuing more than 150 areas of undergraduate and over 200 areas of graduate study. UNCG continues to be recognized nationally for academic excellence, access, and affordability. UNCG is ranked No. 1 most affordable institution in North Carolina for net cost by the N.Y. Times and No. 1 in North Carolina for social mobility by The Wall Street Journal - helping first-generation and lower-income students find paths to prosperity. Designated an Innovation and Economic Prosperity University by the Association of Public and Land-grant Universities, UNCG is a community-engaged research institution with a portfolio of more than $67M in research and creative activity. The University's 2,600 staff help create an annual economic impact for the Piedmont Triad region in excess of $1B.

The mission of Student Health Services is to provide collaborative health care
designed to empower students to develop lifelong skills that enhance their physical,
psychological and wellness status in an inclusive and affirming environment.
Student Health Service.

The Manager of Student Health Access provides leadership and oversight for student-facing administrative operations within Student Health Services. This position is responsible for healthcare access services, insurance administration, provider credentialing, revenue cycle support, health information oversight, STAT referral coordination, customer service operations, and administrative support functions. The manager serves as a primary resource for students, staff, providers, and external partners regarding healthcare access, insurance coverage, billing processes, medical records, and operational services while ensuring compliance with university policies, HIPAA regulations, accreditation standards, and healthcare industry best practices. The position supervises administrative support staff and develops processes that support efficient operations and a positive student experience.