Field Service Technician (Diesel Field Service Technician)

Be the expert customers rely on, where they need you most. We're hiring a Field Service Technician who thrive in independent roles and bring deep equipment knowledge and strong customer service skills to every job. At RDO Equipment Co., you'll get the tools, training and support to succeed in the field. Your ability to build relationships and solve problems on-site are essential in this role. Don't miss your chance - join the team today!

Join RDO Equipment Co. in Rock Springs, where you'll enter a team of people passionate about heavy construction machinery, parts and service. As one of our Mountain Construction stores, the Rock Springs team supplies and services machinery from manufacturers like John Deere, Wirtgen and Topcon. This machinery is vital to progress in industries like mining, construction and oil and gas. Join our team and make an impact on the Rock Springs community and beyond.

Up to $5,000 Sign-On Bonus for a Limited Time Only!
*Exclusive Offer for Experienced Diesel Technicians*
**Terms and Conditions Apply**

What's In It For You:

• $30 - $44+ / hour
• Competitive wages and profit sharing program to match your skills and experience.
• Tool reimbursement program.
• A comprehensive benefits package that supports your well-being. For more details and to view these offerings, visit RDO's benefits page.
• An opportunity to participate in a career path program which gives you autonomy to manage your own career.
• A company that lives by its core values: they're not just words on a wall, they're how we work, grow and lead. Learn more about our core values.

Why RDO?

When you join RDO Equipment Co., you'll become part of an industry-leading team providing a world-class experience for customers who do vital work. We deal in iron from the world's leading equipment and technology manufacturers, but we're a people business first. RDO has grown from humble roots, guided by a family's values, and shaped by the strengths, voices and entrepreneurism of our team members.

What You Will Do:

• Fix machinery skillfully: Diagnose and repair equipment accurately and promptly in the field or on the customer's site.
• Use troubleshooting skills: Identify and resolve issues efficiently and independently.
• Deliver top-notch service to customers: Communicate clearly, respectfully, and in a timely manner with customers and management during the repair process.
• Prioritize safety at all times: Follow safety guidelines and procedures.
• Stay up-to-date with evolving technology: Take advantage of company and manufacturer-sponsored training to adapt to changes in technology and learn new skills.
• Keep your field truck tidy and organized: Maintain a clean and efficient work environment.
• For a complete list of duties and responsibilities, view the full job description here.

What You Will Need:

• Experience in diesel mechanics preferred: Mechanical background or schooling in diesel mechanics.
• Effective communication abilities: Clear and concise, written or verbal, whether partnering directly with customers or within our team.
• Able to work independently and collaboratively: Work well independently and as part of a team.
• Keen attention to detail: Pay close attention to the specifics.
• Valid work authorization: Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.

Why You'll Love It Here:

• Training and development: The team at Rock Springs is really big on training. The team is always up to date on what is going on at John Deere and receives continuous support.
• Tight-knit environment: Small store but very close. The team wears a lot of hats as we collaborate to ensure customer satisfaction.
• Diverse community: Rock Springs is known to have 50+ different nationalities.