Staff Software Engineer, Caching

Hybrid 3 days (offices in NYC, Denver, CO and Charlotte, NC area)

Position Summary:

Judi Health is building the technology infrastructure our nation needs to deliver the healthcare we deserve. The Architecture organizationis responsible forthe technical foundation the rest of the company builds on:the standards, patterns, and infrastructure that engineering teamsuseto move fast and buildefficiently. The Caching team sits within Architecture's Core Platform function, owning the data access layer across the entire platform.

As a Staff Engineer in Architecture, your influence extends beyond what you ship directly. The standards you set, the patterns youestablish, and the decisions you document become the reference point for how caching is approached across the organization.

Claims processing, eligibility, accumulations, and prior authorizations drive highly interconnected, high-volume workflowswheremaintaining a consistent view of data across the platform is a significant architectural challenge.Decisions around caching, invalidation, and state propagationdirectlyimpactboth performance and correctness, particularly where the cost of a stale or incorrect read is high. You will bedirectly responsible for definingconsistencycontracts, designing invalidation patterns, and balancing correctness and performance across a domain with varying tolerance for stale data.

One of your first major initiatives will be architecting the caching strategy for our most critical domain: claims adjudication. This is a deeply embedded engagement. You will work directly within the domainbyreviewing and analyzing real claims data and processing workflows to understand the cachingand consistencyrequirements. This data flows across systems throughout the platform, directly influencing critical workflows including prior authorization, reporting, and member experience.

Position Responsibilities:

• Design, build, andoperatethe caching infrastructure that serves as the data access layer for one of the most complex domain models in American healthcare
• Own the full lifecycle of cache design, from eviction policy andservicetopology to invalidation architecture and operational recovery
• Define and own the performance and correctness contracts between the caching layer and the services that depend on it
• Drive adoption of caching best practices across engineering, eliminatinganti-patterns,building shared libraries, and making cache-aware design the default
• Diagnose and resolve correctness, performance, and stability issues in the caching layer, including leading incident response and post-incident reviews
• Set the technical bar for the caching team through design review, code review, and direct mentorship of senior engineers
• Participate in a 24/7 on-call rotation to provide continuous operational support and rapid incident response

Required Qualifications:

• 10+ years of production engineering experience, with deep specialization in distributed systems and caching infrastructure
• Production experienceoperatingdistributed caching systems, such as Redis/Valkey or, Memcached, atcloudscale, including cluster topology, eviction policy, replication, and failure recovery
• Experience withmulti-tenancy and the operational complexity of running shared caching infrastructure across many independent workloads
• Deep understanding of cache consistency and the failure modes thatemergeat scale, such asthundering herd, hot key saturation, cache leasing, and dual-write consistency problems, and the judgment to choose the right invalidation strategy for a given workload
• Fluency with cache replacement algorithms beyond LRU(e.g., LFU, ARC, and probabilistic eviction) and the tradeoffs of multi-tier architectures when an in-process layer belongs alongside a shared distributed cache
• Experience in cloud-native environments where redundancy, resource efficiency, and resiliency are first-class requirements, not afterthoughts
• A track recordof leading cross-team technical initiatives - driving decisions through influence and producing documentation that holds up over time
• Strong written and verbal communication - you produce architectural guidance that the broader engineering organization depends on
• Comfortable operating with ambiguity - at this level, you will be handed problems, not plans, and are expected toidentifythe right approach and drive it from first principles to production
• Strong experience supporting 24/7 production on-call rotations, including responding to alerts and resolving incidents outside of standard business hours

Preferred Qualifications:

• Experiencein healthcare, pharmacy benefits, or other regulated industries
• Working familiarity with probabilistic data structures and when they belong in a caching architecture over standard key-value patterns
• Experience with caching in real-time transactional processing domains - payments, financial services, insurance, or healthcare - where data correctness and timeliness have measurable downstream consequences
• Familiarity with database replication and change data capture as mechanisms for cache invalidation andmaintainingconsistency with the source of truth
• Systems-level programming experience in Rust, Go, or C/C++, particularly for performance-critical infrastructure components
• Proficiencyin Python for infrastructure tooling, automation, or service development
• Experience withAWS/GCP formanaged caching, database, and streaming services
• Open-sourcecontributions, technical publications, or conference presentations in distributed systems or infrastructure

Nothing in this position description restricts management's right to assign or reassign duties and responsibilities to this job at any time.