Manager, Revenue Operations (ROPS)

Posting Date

DaVita is hiring a Manager, Revenue Operations, for the Midstream Revenue Cycle Analytics & Strategy Team within Revenue Operations (ROPS), known as Team Periscope. This position is responsible for leading a team of analysts focused on delivering business intelligence, strategic insights, and operational decision support to key stakeholders across and beyond Revenue Operations. We are seeking a leader who excels at navigating ambiguity, solving complex business problems, driving innovation through problem solving, and developing high-performing analyst teams while driving meaningful business outcomes.

This individual will oversee a team of analysts, and the ideal candidate combines strong business acumen, revenue cycle knowledge, analytical agility, and leadership capability. As a leader within Periscope, this individual will help shape the future direction of analytics and business intelligence capabilities while supporting the team's broader mission of advancing operational performance through actionable insights and continuous improvement. As a leader of analysts, this individual will be responsible for ensuring work is done timely and correctly by their team, as well as helping to develop these analysts to the next stage of their career. Communications will be tailored to differing audiences and there will be frequent opportunities to strategize and deliver persuasive recommendations to senior leaders. In addition, this leader should have a passion for solving operational problems, and an ability to work well as part of a fast-paced team.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Drive Business Performance & Strategy

• Establish team priorities, goals, and success metrics aligned to broader organizational objectives.
• Ensure high-quality, timely delivery of insights, recommendations, and analytical work products; takes full accountability for team's results
• Translate complex business challenges and high-level strategy into structured analyses and actionable recommendations.
• Manage work across multiple stakeholders and initiatives.
• Communicate proactively and present insights clearly to leaders at multiple levels of the organization; delivers persuasive recommendations to senior audiences
• Apply critical thinking to remove barriers, resolve issues, and drive sustainable solutions.

Leadership & Team Development

• Coach and develop a high-performing team of analysts.
• Create an environment focused on accountability, continuous learning, and professional growth.
• Provide meaningful feedback, career development support, and performance coaching.
• Foster strong team engagement and collaboration.
• Help analysts strengthen business acumen, analytical thinking, communication, and leadership skills.
• *Champion DaVita Mission & Values while modeling effective leadership behaviors.

Advance Analytical & Technical Excellence

• Guide analytical approaches and ensure appropriate use of data to support business decisions.
• Ability to break large, ambiguous problems into manageable components.
• Validate results through critical thinking, business context, and analytical rigor.
• Leverage analytical tools and technologies to increase efficiency, visibility, and insight generation.
• Promote strong documentation, process discipline, and knowledge sharing across the team.

Takes on additional special projects (as required)

EDUCATION AND EXPERIENCE

• Bachelor's or Master's degree in Health Informatics, Public Health, Data Science, Statistics, or a related field. -- Required
• 5-10 years of total work experience in progressive roles -- Required
• 2+ years of direct people leadership experience - Required
• Advanced proficiency in all Microsoft Office applications, specifically Excel - Required
• Experience analyzing business operations, data, or processes -- Required
• Demonstrated experience leading analytical, reporting, or business intelligence teams and initiatives- Required
• Experience translating complex business problems into data-driven insights and recommendations.- Required
• Ability to influence stakeholders and drive outcomes through analytical problem solving and communication. - Required
• Experience with Tableau, SQL, Alteryx, GCP/Big Query, data warehousing, or similar analytical tools - Preferred
• Experience within healthcare revenue cycle or healthcare operations - Preferred

Travel Requirements

- Up to 30%

Here is what you can expect when you join our Village:
* A "community first, company second" culture based on Core Values that really matter.
* Clinical outcomes consistently ranked above the national average.
* Award-winning education and training across multiple career paths to help you reach your potential.
* Performance-based rewards based on stellar individual and team contributions.
* A comprehensive benefits package designed to enhance your health, your financial well-being and your future.
* Dedication, above all, to caring for patients suffering from chronic kidney failure across the nation. Enter text here

Join us as we pursue our vision "To Build the Greatest Healthcare Community the World has Ever Seen."

Why wait? Explore a career with DaVita today.

Go to http://careers.davita.com to learn more or apply.

What We'll Provide:

More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
• Support for you and your family: Family resources, EAP counseling sessions, access Headspace, backup child and elder care, maternity/paternity leave and more

• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita's online training platform StarLearning.

#LI-JH4

At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.

This position will be open for a minimum of three days.

Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits

Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.

Beware of Recruitment Fraud

DaVita will never ask for payment or personal financial information at any point in the hiring process, nor will we ever communicate with you using email addresses outside of the DaVita secure network. If you receive a request like this, it is not legitimate. Do not share your information.

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