Community Engagement Manager - Social Media

Partner with Aquent to join a globally recognized consumer brand at the forefront of its industry. This brand is celebrated for its influential presence and deeply engages with its audience, making a significant cultural impact worldwide.

Are you ready to dive into the dynamic world of social media and make a tangible impact on a globally recognized brand? This is your chance to be at the forefront of real-time conversations during one of the most anticipated and talked-about moments of the year. As a Community Engagement Manager, you will directly shape brand perception, amplify fan engagement, and contribute to a cultural phenomenon, leaving a lasting mark on a highly visible project.

What You'll Do

• Help manage community engagement before, during, and following a major brand event.
• Monitor high volumes of comments, mentions, messages, and fan conversations across social platforms.
• Engage audiences in real time while maintaining an established brand voice.
• Identify exciting user-generated content (UGC) and fan reactions.
• Track trends, sentiment, emerging conversations, and cultural moments.
• Identify opportunities for the brand to authentically engage with its audience.
• Flag sensitive conversations or potential issues for escalation.
• Support social publishing and content operations during peak periods.
• Partner closely with social, content, creative, marketing, and event teams.
• Capture notable audience reactions, trends, and engagement opportunities as conversations unfold.

Required Qualifications

• 2+ years of experience in community management, social media, social engagement, digital marketing, or social content.
• Hands-on experience engaging audiences through major social platforms.
• Strong knowledge of Instagram, TikTok, YouTube, Facebook, X, and emerging social platforms.
• Experience working in fast-paced or high-volume social environments.
• Excellent writing skills and the ability to quickly adopt an established brand voice.
• Strong instincts around internet culture, audience sentiment, and emerging conversations.
• Excellent judgment around what to engage with and what needs to be escalated.
• Ability to manage multiple conversations and priorities simultaneously.

Nice-to-Have Qualifications

• Experience supporting major events, fashion or entertainment programming, live broadcasts, product launches, or large-scale campaigns.
• Experience sourcing and managing UGC.
• Background supporting fashion, beauty, lifestyle, entertainment, retail, or other consumer brands.
• Familiarity with social listening, community management, and publishing tools.

Why This Opportunity

You'll get a front-row seat to social media during a major brand moment, working with a highly recognizable consumer brand while conversations are happening in real time.

For someone building a career in social media or community engagement, this is an opportunity to gain high-volume, high-visibility brand experience in a short period of time - and have a meaningful project to add to your portfolio when the assignment wraps.

About Aquent Talent

Aquent Talent connects the best talent in marketing, creative, and design with the world's biggest brands. Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits! Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We're about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.

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