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Senior Commercial Loan Workout Specialist

Digital Federal Credit Union
paid time off, sick time, 401(k)
United States, Oregon, Hillsboro
5100 Northeast Dawson Creek Drive (Show on map)
Aug 31, 2026

Description

The Senior Commercial Loan Workout Specialist is responsible for managing a complex portfolio of criticized, classified, non-performing, and charged-off commercial and small business loans. This position serves as the leading relationship manager and primary decision-maker throughout the workout, restructuring, recovery, and resolution lifecycle.

The role provides strategic oversight of problem credit relationships, develops and executes loss mitigation strategies, and partners with borrowers, legal counsel, executive leadership, and other stakeholders to maximize recoveries while minimizing credit losses. This position also serves as a subject matter expert in special assets administration, credit risk management, regulatory compliance, and workout practices, supporting sound portfolio management and organizational risk objectives.

Here's what you can expect from the job and what you need to be successful:

What You'll Do:

  • Manage a complex portfolio of criticized, classified, non-performing, and charged-off commercial and small business loans, serving as the lead relationship manager throughout the workout and recovery process.
  • Provide strategic oversight of borrower performance, collateral adequacy, lien perfection, insurance coverage, covenant compliance, and risk ratings to proactively identify emerging risks and implement corrective actions.
  • Serve as a trusted advisor to executive leadership by providing recommendations related to workout strategies, reserve adequacy, risk exposure, portfolio performance, and emerging credit trends.
  • Develop, negotiate, and execute complex workout, restructuring, forbearance, liquidation, note sale, foreclosure, settlement, and recovery strategies to maximize asset recovery and minimize credit losses.
  • Conduct advanced financial and credit analysis, including review of financial statements, tax returns, cash flow projections, collateral valuations, guarantor support, and industry conditions to assess repayment capacity and support strategic decision-making.
  • Lead negotiations with borrowers, guarantors, investors, and external stakeholders to achieve favorable workout outcomes while balancing business objectives with risk mitigation.
  • Oversee site inspections and collateral reviews to evaluate business operations, collateral condition, market position, and overall credit risk exposure.
  • Structure, approve, document, and monitor complex loan modifications, settlements, discounted payoffs, extensions, and other loss mitigation strategies within delegated authority.
  • Prepare and present credit memoranda, impairment analyses, reserve assessments, risk rating recommendations, action plans, and portfolio reporting for senior management, credit committees, auditors, regulators, and executive leadership.
  • Direct collection, recovery, and remediation efforts for adversely rated and non-performing credit relationships, ensuring timely escalation and resolution of material risk exposures.
  • Partner with internal and external legal counsel, receivers, bankruptcy trustees, turnaround consultants, collection agencies, and other professionals regarding bankruptcies, foreclosures, litigation, receiverships, collateral liquidations, and debt restructurings.
  • Evaluate legal remedies and recovery alternatives, providing recommendations regarding enforcement actions, settlements, note sales, charge-offs, and litigation risk.
  • Monitor and report on recovery performance, workout activity, loss mitigation efforts, and portfolio trends to support effective risk management and operational transparency.
  • Ensure compliance with lending policies, regulatory requirements, accounting guidance, and risk management frameworks governing criticized and classified assets.
  • Provide leadership in the administration of risk rating governance, impairment methodologies, reserve calculations, charge-off recommendations, and problem loan reporting processes.
  • Maintain complete, accurate, and audit-ready loan files while ensuring proper approvals and documentation for all workout, recovery, and risk management activities.
  • Identify portfolio trends, emerging risks, and process improvement opportunities, recommending enhancements to special assets policies, procedures, controls, and reporting practices.
  • Serve as a subject matter expert and resource for special assets management, workout strategies, credit risk, and regulatory expectations.
  • Perform other job-related duties and special projects as assigned to support organizational goals and changing business needs.

Essential Skills:

  • Bachelor's degree in Finance, Business Administration, Accounting, Economics, or a related field, or an equivalent combination of education and experience.
  • 4+ years of experience in commercial lending, special assets, loan workout, credit risk management, restructuring, portfolio management, or a related discipline.
  • Advanced knowledge of commercial loan structures, credit administration, portfolio risk management, and risk rating methodologies.
  • Extensive experience developing and executing workout, restructuring, liquidation, and recovery strategies for complex commercial credit relationships.
  • Strong expertise in financial statement analysis, cash flow modeling, collateral valuation, borrower risk assessment, and impairment analysis.
  • Working knowledge of bankruptcy, foreclosure, receivership, collections, litigation, and collateral recovery processes.
  • Demonstrated experience negotiating resolutions and presenting recommendations to executive leadership, legal counsel, credit committees, borrowers, and external stakeholders.
  • Strong leadership, relationship management, influence, coaching, and negotiation skills.
  • Excellent written and verbal communication skills, including the ability to prepare executive-level presentations, credit memoranda, risk assessments, and management reporting.
  • Demonstrated ability to independently manage complex transactions, exercise sound judgment, and make strategic decisions in a challenging and evolving credit environment.
  • Strong understanding of regulatory guidance, accounting principles, and industry best practices related to special assets administration, troubled debt management, and credit risk oversight.
  • Proficiency in Microsoft Office applications, including Excel and Word, and experience with commercial loan servicing, reporting, and financial analysis systems.
  • Strong analytical, organizational, and problem-solving skills with the ability to manage multiple priorities while maintaining attention to detail.

Location: Hillsboro, OR | Marlborough/Chelmsford, MA

Target Compensation: $66,500 - $79,500

Schedule:Monday - Friday | 8am-5pm (Hybrid)



Who We Are:

What makes First Tech different? Click here to learn more!

Every great journey begins with a bold idea-and ours is no different. First Tech and DCU were founded on the belief that financial solutions should put people first. That belief has fueled decades of innovation and service, rooted in the tech sector and expanding to support members from all walks of life.

Employees are eligible for:

* Traditional medical, dental, and vision coverage
* Generous 401(k) match
* Paid Time Off: You'll accrue up to 15 days in your first year. In addition, you'll receive 40 hours of sick time and 3 personal days, which refresh annually
* Paid federal holidays
* Special employee pricing on lending products such as mortgage, auto, and personal loans (eligibility subject to standard account requirements and underwriting criteria)

Employment Statements:

First Tech is an equal opportunity employer, and we value diversity, inclusion, and equity at our company. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

If you're applying for a job and need a reasonable accommodation for any part of the employment process, please send an email to recruiters@firsttechfed.com and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.

First Tech is not currently offering Visa transfer/sponsorship for this position.

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