Community Health Advocate II

Job Summary:

MedStar Health is looking for a Community Health Advocate II to join our team! The ideal candidate will be a Certified Community Health Worker with personal knowledge of the target population, as shown by residency in that neighborhood, knowledge of local resources and system navigation,as well as advocacy and community capacity building skills, outreachmethodsand strategies.

TheCommunity Health Advocate II will work closely with community health, case management care teams, and social services agencies to provide short term care coordination and connection to resources and programs for patients to improve their health and general well-being through education and provision of coordination of care and services. Works in both clinical and community-based settings, includingpatient'shomes. Serves as a liaison/link/intermediary between health/social services and the community tofacilitateaccess to services and improve the quality and cultural competence of service delivery. Builds individual and community capacity by increasing health knowledge and self-sufficiency through a range of activities such as outreach, community education, informal counseling, social support, navigationsupportand advocacy. Community outreach, such as home visits, assessments, carecoordinationand health screeningsrequired.

Join one of the largest healthcare systems in the Baltimore-Washington metro region, also recognized as one of the "Healthiest Maryland Businesses". Apply today and learn how MedStar Health can be your nextgreat careermove!

Primary Duties:

• Advocates for individual and community health equity.Assistspatients in accessing health-related services, including obtaining a medical home, providing instruction onappropriate use, overcoming barriers to obtaining needed medical care and/or social services.Assistspatients in their homes, community, or clinicsetting. Communicates topatientsthe purposes of the program and the impact it may have on their wellbeing. Helps patientsidentifysocio-economic issues that affect their overall health and develop health/social management plans and goals.

• Collects, tracks and reports information about the community and community benefits. Documents all patient encounters; completes andsubmitsmonthly reports; maintains comprehensive electronic client files, which include client notes, release of information, assessments and other medical documentsacquiredon behalf of the patient. Documents activities, service plans, and outcomes achieved bypatientin an effective manner.

• Educatesclienton the proper use of the Emergency Room/Health system services and provides information for alternatives.Coachespatients in effective management of their chronic health conditions and self-care.Assistspatients in understanding care plans and instructions. Motivates patients/clients to be active and engaged participants in their health and overall well-being.

• Enhancescommunity residents' ability to effectively communicate with health care providers.Identifiesand addresses issues that create barriers to care for specific individuals. Integrates with patient care team to support progress in careplanand overall patient wellness. Proactivelyidentifiesand refers individuals to federal, state, private or nonprofit health and human services programs.

Provides care, support, follow up, and education in community settings. Provides culturally and linguistically appropriate health education. Provides evidence-based health guidance and social assistance to community residents. Provides referral and follow-up services or otherwise coordinates human servicesoptions.Serves as a liaison between communities,individualsand coordinated health care organizations.Staff'scommunity events and activities as needed.