Quality Engineer III

Quality Engineer III is responsible for driving quality excellence across manufacturing operations by leading quality assurance, problem-solving, and continuous improvement initiatives that support customer satisfaction, operational performance, and business objectives. This role partners closely with Operations, Engineering, Supply Chain, Customers, and Suppliers to ensure product quality, process effectiveness, regulatory compliance, and achievement of key performance metrics.

Quality Engineer III serves as a technical leader and change agent, leveraging data-driven decision-making, quality engineering principles, and structured problem-solving methodologies to identify risks, implement sustainable solutions, and improve overall business performance. This position requires a proactive, results-oriented professional capable of leading cross-functional projects, driving accountability, and delivering measurable quality improvements with minimal supervision while promoting EnerSys Core Values of Safety, Engagement, Continuous Improvement, Customer Experience, Teamwork, Ethics, and Accountability.

• Lead cross-functional quality improvement initiatives to improve customer satisfaction, operational performance, and quality KPIs.
• Own quality-related projects from identification through implementation, validation, and closure.
• Investigate customer complaints, supplier quality issues, production nonconformances, and field failures using structured problem-solving methodologies.
• Facilitate root cause analysis and corrective action activities utilizing 8D, RCCM, CAPA, A3, Fishbone, and 5-Why methodologies.
• Monitor, analyze, and report quality performance metrics while driving actions to improve FPY, PPM, COPQ, customer complaints, scrap, and rework.
• Support New Product Introduction (NPI) activities including APQP, PPAP, risk assessments, validation, and production readiness reviews.
• Collaborate with Manufacturing, Engineering, Supply Chain, and Suppliers to identify and implement process improvements.
• Lead and support internal, customer, supplier, and certification audits while ensuring timely closure of findings.
• Utilize ERP and PLM systems including SAP, Syteline, PIT, and Windchill to support quality processes.
• Identify, communicate, and escalate quality risks while recommending effective solutions.
• Provide technical guidance on quality tools, methodologies, and best practices.
• Participate in EOS, MDI, A3, and Rapid Improvement Events (RIEs).
• Work independently while managing multiple priorities in a fast-paced manufacturing environment.
• Perform other duties as assigned.
• Lead and support internal and external audits and ensure timely closure of audit findings and effectiveness verification of corrective actions.
• Champion a culture of quality, continuous improvement, accountability, and customer focus throughout the organization.
• Work independently with minimal supervision while effectively managing multiple priorities in a fast-paced manufacturing environment.

• Strong knowledge of Quality Management Systems and standards including ISO 9001, ISO 14001, and TL9000.
• Expertise in root cause analysis, corrective actions, and continuous improvement methodologies.
• Working knowledge of APQP, PPAP, FMEA, Control Plans, SPC, and MSA.
• Strong analytical and data-driven decision-making skills.
• Experience with mechanical and electrical assembly and test processes; IPC knowledge preferred.
• Proven ability to lead cross-functional teams and influence stakeholders without direct authority.
• Strong project management, organizational, communication, and presentation skills.
• Self-starter capable of working with minimal supervision and managing changing priorities.
• Strong auditing skills and experience working with customers, suppliers, and auditors.
• High level of ownership, accountability, and attention to detail.

QUALIFICATIONS:

• To perform this job successfully, an individual must be able to carry out each essential duty effectively. The requirements listed here represent the knowledge, skills, and abilities necessary for success in this role. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND /OR EXPERINCE:

• Bachelor's degree in engineering, Quality, Manufacturing, Technical, Business, or related field; equivalent experience may be considered.
• Minimum five (5) years of experience in Quality Assurance, Quality Engineering, or Manufacturing.
• Training or certification in Six Sigma, Lean Manufacturing, SPC, Auditing, or related disciplines preferred.
• ASQ CQE, CQA, or equivalent certification is a plus.

LANGUAGE SKILLS

• Excellent written, verbal, interpersonal, and presentation communication skills.

TRAVEL REQUIRMENTS:

• Approximately 15% travel to customers, suppliers, manufacturing sites, and other EnerSys locations as required.