Benefits Specialist - HR Customer Service Center

Description

Your passion belongs at UNC Health. Join more than 56,000 teammates working together to improve the health and well-being of the communities we serve across North Carolina.

Summary:

The benefits specialist is responsible for assisting with the administration of all benefits and retirement programs, including medical, dental, vision, life insurance, and short- and long-term disability.

This position requires onsite presence once a week in Morrisville, North Carolina.

Responsibilities:

• Review and approve benefits enrollments.
• Assists with new-hire orientations and new hire onboarding as it relates to benefits.
• Performs quality checks of benefits-related data.
• Assists employees regarding benefits eligibility.
• Assist employees with claim issues.
• Process life status changes.
• Responds to benefits inquiries from managers and employees on plan provisions, benefits enrollments, status changes, disability, and other general inquiries
• Responds to retirement plan inquiries from managers and employees relating to enrollments, plan changes and contribution amounts.
• Assists with the open enrollment process.
• Process life claims and assist beneficiaries.
• Assist with administration of voluntary benefits.

Other information:
Education Requirements:
* Associate's degree in HR or related field or equivalent.
Licensure/Certification Requirements:
Professional Experience Requirements:
* With a Bachelor's degree, no experience required.
* With an Associates degree, requires two (2) years of experience in HR and/or benefitsadministration.
* With an high school diploma, requires six (6) years of experience in HR and/or benefitsadministration.
Knowledge/Skills/and Abilities Requirements:
* Extensive knowledge of employee benefits and applicable laws; Excellent written and verbal communication skills; Excellent organizational and time management skills; Proficient with Microsoft Office Suite or similar software, with a focus on Excel; Ability to maintain high level of accuracy; Good problem solving and decision making skills; Ability to work independently or as a team member; Commitment to confidentiality; Ability to multi-task in a fast-paced environment

Legal Employer: NCHEALTH

Entity: Shared Services

Organization Unit: HR Customer Service Center

Work Type: Full Time

Standard Hours Per Week: 40.00

Salary Range:$21.62 - $31.07 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type: Hybrid

Work Schedule: Day Job

Location of Job: US:NC:Morrisville

Exempt From Overtime: Exempt: No

This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job.

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.