Content Designer

Join a leading technology company at the forefront of innovation, where you'll play a pivotal role in shaping how millions of users interact with cutting-edge AI technology. You will directly influence user adoption, engagement, and retention by crafting clear, compelling, and consistent email communications for a revolutionary AI product. Your work will ensure a high-quality user experience, driving product understanding and success on a global scale.

What You'll Do

• Develop email content for various communication types, including monthly updates for new features and value-adds related to the AI product.
• Manage ad-hoc updates and enhancements for welcome emails.
• Provide end-to-end publishing support to ensure email content is accurately formatted and aligned with messaging strategy, utilizing and fine-tuning AI-enabled tools and processes.
• Author, check in, and format email content.
• Co-manage content links for email campaigns.
• Prepare content for localization hand-off and update emails with localized content.
• Validate emails and make necessary corrections prior to publishing.
• Transfer knowledge and workflows for AI-driven HTML email generation, including:
  
  
  
  • Generating HTML files with AI prompting for content.
  • Generating compatible HTML files.
  • Exploring the use of JSON files and related prompts to convert data to CSV for localization hand-off.
  
  
  
  

What You'll Bring

• 3-5 years of experience delivering product customer-facing email content communications (Features, Value-adds, etc.).
• Experience writing long and short-form content.
• Strong writing and editing skills with meticulous attention to detail.
• Ability to work collaboratively with cross-functional teams.
• Proficiency with Microsoft Styleguide and tools including Teams, Outlook, SharePoint, M365, and Copilot.
• Proficiency with content management systems and working in HTML/Markdown.
• A strong portfolio of writing samples.

About Aquent Talent:

Aquent Talent connects the best talent in marketing, creative, and design with the world's biggest brands. Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits! Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We're about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.

#LI-TC1