Content Manager

Aquent is proud to partner with a visionary financial services organization that is actively shaping the future of its industry. This client is at the forefront of driving significant enterprise-level transformation, dedicated to fostering clear communication and successful adoption of critical initiatives across its operations for both employees and clients.

Are you a master communicator ready to drive organizational change through powerful messaging? This is your chance to make a tangible impact, translating complex changes into clear, compelling narratives that directly influence employee understanding, adoption, and the overall success of major strategic projects. Join a dynamic team where you will play a pivotal role in shaping how employees engage with critical enterprise and transformation initiatives, ensuring every team member feels informed, empowered, and ready to embrace the future.

What You'll Do

• Shape organizational understanding by collaborating with change management leads on core activities such as stakeholder analysis, impact assessments, and readiness inputs.
• Craft a wide range of essential change communications, including dynamic emails, impactful announcements, precise talking points, comprehensive FAQs, and empowering leader toolkits.
• Strategically tailor messaging to resonate with diverse audiences, ensuring clarity and engagement for leaders, people managers, and all employees.
• Drive seamless integration of communications by partnering closely with training and change leads, aligning messages with learning moments and project rollout timelines.
• Orchestrate communication strategies by managing calendars and sequencing messages for maximum organizational impact.
• Empower leadership through the preparation of essential cascade materials and engaging presentations that drive understanding and alignment.
• Contribute to continuous improvement by tracking communication deliverables and assisting in gathering valuable feedback and engagement data to refine future strategies.

What You'll Bring

• Minimum of 2-4 years of experience in change management, internal communications, or project communications.
• Exceptional writing and editing skills, with a proven ability to craft clear, compelling, and persuasive content for both business and employee audiences.
• Solid familiarity with fundamental change management concepts, including impact assessments, adoption strategies, and resistance management.
• Proficiency in creating professional and engaging PowerPoint presentations, alongside expertise in various written communication formats.
• Demonstrated comfort and adaptability when thriving in fast-paced, dynamic, and evolving organizational environments.

What Will Make You Stand Out

• Exposure to recognized organizational change frameworks (e.g., Prosci or similar methodologies).
• Experience actively supporting significant technology or process transformation initiatives within an organization.