Content Specialist

Aquent is proud to partner with a visionary leader at the forefront of technological innovation, a pioneering force dedicated to advancing the field of artificial intelligence. This is an unparalleled opportunity to directly contribute to the development and refinement of cutting-edge AI systems, profoundly shaping the capabilities and user experiences of products that impact the daily lives of millions globally. Your expertise will be critical in driving continuous improvement and innovation, ensuring these intelligent systems set new standards for reliability, effectiveness, and excellence.

About Our Client

Our client is a global leader in technological innovation, committed to pushing the boundaries of artificial intelligence. They are redefining user experiences and setting new standards for intelligence and reliability across their groundbreaking products. Joining their team means contributing to a mission that impacts global innovation and the daily lives of millions, working with a team dedicated to advancing AI to its next generation.

About the Role

Step into a truly critical, hands-on role where you will be at the heart of developing and refining advanced AI systems, directly shaping the capabilities and user experience of cutting-edge products! This is your chance to make a tangible impact on products used by millions, diving deep into model behavior, identifying crucial success and failure points, and providing essential insights that will drive continuous improvement and innovation. You'll ensure these intelligent systems are not only reliable and effective but also aligned with the highest standards of excellence, impacting global innovation and the daily lives of millions.

What You'll Do

• Lead the evaluation and refinement of cutting-edge AI models and products, contributing directly to their quality and performance.
• Conduct hands-on experiments with new model versions, thoroughly testing across diverse topics and conversation types.
• Document precise examples of model successes and failures, providing actionable insights for development teams.
• Assess model responses against defined rubrics and quality benchmarks, offering critical feedback on the effectiveness and validity of these standards.
• Craft and iterate on system prompts to meticulously shape an AI model's personality, tone, and overall behavior.
• Perform comprehensive quality assessments on both human and automated evaluations, ensuring compliance and maintaining high standards.

Must-Have Qualifications

• 5+ years of professional experience in a relevant content-focused field such as writing, editing, journalism, production, linguistics, or a specialized subject matter like STEM, coding, or policy.
• 1+ year of hands-on experience working directly with AI models, including prompting, annotation, evaluation, or red-teaming.
• A Bachelor's degree or equivalent practical experience.
• Demonstrated strong writing and editing skills, with an ability to communicate complex ideas clearly and concisely.
• Proven fact-checking expertise, including verifying claims against original sources and conducting thorough failure investigations.
• Exceptional clear communication skills and adaptability in a fast-paced, evolving environment.