Pharmacy Technician

Aquent is thrilled to partner with a leading organization at the forefront of healthcare, passionately dedicated to enhancing patient well-being through efficient and accurate medication services. This organization stands as a crucial pillar in the health ecosystem, ensuring individuals receive the vital support they need. Joining this mission-driven team means stepping into an environment where precision and care are paramount, making a profound and tangible difference in countless lives every single day.

Are you driven by a passion for patient care and possess a meticulous eye for detail? We are seeking dedicated individuals to join a vital team that ensures accurate and timely medication fulfillment. This is an exceptional opportunity to make a direct impact on people's lives daily, contributing significantly to the health and safety of countless individuals. In this pivotal position, you will be at the heart of operations, supporting the seamless preparation and distribution of essential drug products, and playing a key role in resolving critical patient and physician inquiries. Your contributions will directly elevate operational efficiency and patient satisfaction, contributing significantly to the overall success of a vital healthcare service.

What You'll Do

As a core member of the team, you will provide essential assistance in the preparation and distribution of drug products, utilizing advanced fulfillment systems to ensure precision and speed. Your daily contributions will be critical to maintaining high standards of patient care and operational excellence, directly impacting the well-being of patients and the smooth functioning of vital healthcare services.

• Process prescription exceptions, which includes resolving claim rejects and conducting necessary outreach to members and physicians.
• Accurately enter member demographics and prescription information into the data processing system.
• Research and resolve rejected insurance billing issues and/or escalated member concerns to ensure smooth service delivery.
• Escalate complex prescription questions to a Pharmacist for interpretation or provide clear direction on processing protocols.
• Assist with inbound and/or outbound patient or physician calls, providing professional and helpful support.

Required Qualifications

We are looking for detail-oriented and compassionate individuals ready to contribute to a fast-paced and rewarding environment, directly impacting patient care and operational excellence.

• High School diploma or equivalent.
• 0 to 2 years of experience as a Pharmacy Technician, with entry-level candidates welcome.
• Current and valid Pharmacy Technician's License.
• Basic computer skills for data entry and system navigation.
• Authorization to work in the United States without requiring sponsorship of any kind for the duration of the assignment.
• Ability to work on a W-2 basis; C2C or 1099 is not permitted for this position.
• Availability to work one of the following schedules:
  
  
  
  • Thursday - Monday (off Tuesday and Wednesday), 7:30 AM - 3:30 PM
  • Sunday - Thursday (off Friday and Saturday), 7:30 AM - 3:30 PM
  • Tuesday - Saturday (off Sunday and Monday), 3:30 PM - 1:30 AM
  • Thursday & Friday (part-time 20 hours/week), 3:30 PM - 1:30 AM
  • Monday - Friday & Sunday (off Saturday), 3:30 PM - 1:30 AM
  • Sunday - Wednesday (off Thursday, Friday and Saturday), 3:30 PM - 1:30 AM