City Manager- Seattle Attended

Position Overview:

The City Manager is responsible for overseeing all aspects of parking operations within their assigned city or cities, operating with the mindset of running their own business. This role manages hiring, training, and disciplinary actions, sets parking rates, negotiates leases and agreements, and drives profitability. Success is measured by operational performance and portfolio growth through newly acquired or leased locations. The City Manager is empowered to make strategic decisions while receiving support from the executive management team.

Key Responsibilities:

Includes but is not limited to the following, as additional duties and responsibilities may be assigned:

• Operational Leadership: Execute company policies and procedures as directed by executive leadership, ensuring alignment with regional goals.

• Personnel Management: Hire, train, discipline, retain, and terminate employees as needed. Ensure direct reports effectively manage their teams, address performance issues, and conduct training.

• Regulatory Compliance: Ensure adherence to all applicable federal, state, local, OSHA, ADA, and anti-discrimination regulations.

• Client & Landlord Relations: Maintain consistent communication with landlords, respond to concerns, and ensure contractual obligations are met.

• Revenue & Growth Strategy: Increase profitability through lease negotiations, renegotiations, and property acquisitions. Conduct business development activities weekly, including site evaluations and client proposals.

• Marketing & Customer Base Expansion: Develop initiatives that increase the company's client/customer base.

• Rate Management: Set, review, and approve parking rates. Conduct quarterly rate reviews and perform audits to ensure accuracy and compliance.

• Financial Oversight: Monitor location profitability, optimize revenue streams, and reduce operating costs through strategic planning. Ensure timely collection of outstanding receivables.

• Operational Maintenance: Maintain clean and professional locations, signage, and enforcement activity to uphold company standards.

• Reporting & Documentation: Ensure timely submission of reports, financial documentation, payroll, and compliance records.

• Audit & Inspection Monitoring: Conduct regular audits to verify adherence to revenue procedures and brand presentation.

• Supervisory Responsibilities: Oversee Leads, Supervisors, Area and Operations Managers, ensuring effective personnel management. Provide coaching, training, and discipline when necessary.

• Budgeting & Forecasting: Collaborate with regional leadership on financial planning, forecasting, and strategic initiatives.

• Security & Asset Protection: Safeguard company assets and revenue through regular audits and security compliance.

• Real Estate & Expansion: Direct market development efforts with the goal of acquiring new parking locations and fostering relationships with national accounts.

• City Relations: Establish and maintain strong relationships with city officials.

• Perform other duties as assigned.

Supervisory Responsibilities:

This role directly oversees Area Managers, Operations Managers, Supervisors, Leads, and other staff within the assigned city or cities. The City Manager has the authority to hire, promote, and terminate employees within their area of responsibility.

Required Qualifications:

• Education: Bachelor's degree preferred. An equivalent combination of education and experience is acceptable.

• Experience: Minimum of five years of progressive leadership experience in operations or business development. Strong background in multi-unit management is ideal.

• Technical Skills: Proficiency in business software, CRM systems, and revenue analysis tools.

• Communication Skills: Strong ability to interact professionally with landlords, customers, vendors, and internal teams. Ability to conduct presentations to key stakeholders.

• Financial Acumen: Ability to interpret and analyze profit and loss statements.

Certificates, Licenses, Registrations:

• Driver's License: Some positions may require driving as an essential function. Where applicable, a valid driver's license and an acceptable driving record may be required. Please review the job posting or consult your manager or Human Resources for role-specific requirements.

• Passport required for City Managers in Canada for travel to/from the Corporate Office in Seattle, WA.

Physical Demands and Work Environment:

The physical demands described here are representative of those required to perform the essential functions of this job. Reasonable accommodations may be provided for individuals with disabilities.

• Physical Requirements: Ability to stand, walk, run, sit, climb, balance, stoop, kneel, crouch, and crawl. Occasionally required to lift/move up to 25 pounds. Must maintain visual focus adaptability.

• Psychological Demands: Must be able to handle psychological pressure, negotiate effectively, and achieve satisfactory results for company benefit. Requires competitiveness, high standards, and strong ethical values. Must be capable of meeting and collaborating with city officials to initiate and finalize parking contracts and resolve any conflicts.

• Work Conditions: Frequent exposure to wet or humid conditions, airborne particles, and outdoor environments. Noise levels may vary from moderate to loud.

Diversity Commitment:

Diamond Parking is dedicated to fostering a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status.

Compensation Philosophy:

We maintain broad salary ranges for our roles in order to account for variations in experience, training skills, geographic location, and market conditions, as well as to reflect our differing products and lines of business. The pay range referenced is as of the time of the job posting.

For full-time employees, we offer a comprehensive benefits package that is subject to elections and eligibility that includes Medical, Dental, Vision, Disability, Health Savings Accounts and/or Flex Spending Accounts, Employee Assistance Program, Employer Provided Life Insurance, Employer Provided AD&D, Voluntary Life Insurance and AD&D, Personal Accident Plan, Tuition Reimbursement and a NQ Deferred Compensation Plan. We offer 8 paid holidays per calendar year, as well as Paid Vacation once eligibility requirements are met. Sick pay is available pursuant to the required state and local laws.

Acknowledgment and Acceptance:

This job description outlines the primary responsibilities and requirements for the City Manager role.

I acknowledge that I have received, read, and understand the job description for my position.

I understand that this job description is intended to provide a general overview of my job responsibilities, duties, and qualifications. It does not constitute an employment contract or guarantee of continued employment. Diamond Parking reserves the right to modify, interpret, or apply this job description as needed to meet business needs, in compliance with applicable laws.

I acknowledge that I am expected to perform the essential functions of my role with or without reasonable accommodation and that I will seek clarification from my supervisor or Human Resources if I have any questions regarding my responsibilities.

I understand that my employment is at-will, meaning that either I or the company may terminate my employment at any time, with or without cause or notice, subject to applicable laws and agreements.