Pharmacy Technician 2

Are you driven by the opportunity to directly influence patient well-being and the efficiency of critical healthcare services? Step into a role where your meticulous attention to detail and dedication will ensure individuals receive the essential medications they need, contributing to the seamless operation of a vital healthcare network and making a tangible difference in countless lives every day.

About Our Partner

Our partner is a prominent organization at the forefront of healthcare services, deeply committed to providing accessible and essential health solutions across communities. They are powered by a mission to significantly improve health outcomes through efficient and reliable medication distribution. When you join their team, you become an integral part of a network that champions precision, patient-centricity, and continuous advancement in delivering critical health support. Aquent is proud to collaborate with them in securing dedicated talent to propel this vital mission forward.

The Opportunity

Seize this essential opportunity to become a pivotal force in the medication fulfillment process, where your commitment to accuracy and patient advocacy will directly support the smooth distribution of prescriptions. This dynamic position places you at the heart of operations, ensuring timely and correct medication delivery that profoundly impacts patient health and satisfaction. You will leverage your expertise in a fast-paced environment, tackling critical issues, and collaborating closely with healthcare professionals. Your contributions will be instrumental in optimizing medication access and elevating the overall patient experience for a wide array of individuals.

What You'll Do

• Process prescription exceptions, including proficiently resolving claim rejections and conducting necessary outreach to members and physicians.
• Accurately input member demographics and prescription details into the data processing system, ensuring data integrity.
• Investigate and resolve rejected insurance billing issues and/or escalated member concerns, applying strong problem-solving capabilities.
• Escalate complex prescription inquiries to a Pharmacist for expert interpretation or guidance on processing procedures.
• Provide exceptional communication and support during both inbound and outbound patient or physician calls.
• Contribute to various other duties as assigned, playing a key role in enhancing the overall efficiency of pharmacy fulfillment operations.

What You'll Bring

Essential Qualifications:

• A High School diploma or equivalent.
• 2-4 years of hands-on experience in a pharmacy technician role.
• Current Pharmacy Registration and Certification as required by the relevant state of operation.
• Proficiency in basic computer skills, enabling efficient use of essential systems and software.

Important Operational Requirements:

• Must be authorized to work in the United States.
• Must not require sponsorship of any kind for the duration of the assignment.
• Must be able to work on a W-2 basis; C2C or 1099 arrangements are not permitted for this position.
• Must be able to commit to one of the following schedules:
  
  
  
  • Sunday, Wednesday, Thursday, Friday - 3:30 PM - 1:30 AM
  • Friday, Saturday, Sunday, Monday - 5:00 AM - 3:00 PM
  
  
  
  
• Possess a current and valid Pharmacy Technician's License for the relevant state.