Summer Internship Program - Defense Health Agency (DHA) Uniform Business Office (UBO)

Job Description:

Tria Federal (Tria) is seeking driven and ambitious individuals to join our 2027 Summer Internship Program. This full-time opportunity offers a hands-on, impactful work experience tailored to align with your academic and career aspirations. As an intern at Tria, you'll gain valuable exposure by collaborating with colleagues and engaging with senior executives, all while participating in professional development activities and networking opportunities that enrich your experience.

Intern Mission & Outcomes:

The Defense Health Agency (DHA) Uniform Business Office (UBO) and Data Quality Control Management (DQMC) Internship Program offers students an immersive experience in federal consulting and healthcare business operations. Interns will join Tria Federal's DHA UBO contract support team and work alongside Tria consultants to support federal health consulting work focused on improving operational efficiency and data quality across the Military Health System (MHS). This hybrid role combines analytical and technical work with research, program support, and consulting fundamentals, giving the intern broad exposure to the federal healthcare ecosystem and the consulting process from concept through deliverable development.

The intern role will involve:

The Contract Support Internship is designed to provide a comprehensive, real-world federal consulting experience. Interns will support the contract support team's analytical, operational, and strategic work, helping to enhance data integrity, improve business processes, and strengthen reporting and communication. Participants will develop professional consulting skills and contribute tangible value to the Tria team while learning how data informs decision-making in a federal health context. The balance of technical and consulting work will be shaped around the intern's background and interests.

In addition to general consulting experience, this program offers exposure to revenue-cycle operations and analytics, providing interns with insight into the financial and operational systems that support federal healthcare. This includes assisting the team with data review, process improvement, and operational research aligned with revenue integrity, billing, and compliance.

Networking Opportunities:

• Regular project and leadership meetings.
• Cross-functional collaboration with Tria consultants and the contract support team.
• Mentorship opportunities with Tria's Military and Veteran Health (MVH) leaders.
• Corporate Summer Internship Program activities, including onboarding, cohort events, executive luncheons, and a graduation with final intern presentations.
• Access to a professional network in federal consulting and healthcare operations

Professional Development:

• Gain exposure to federal health business processes and revenue-cycle operations.
• Develop data-analysis and visualization skills using tools such as Power BI and Excel.
• Gain experience applying emerging technology, such as Generative AI and automation, to business problems.
• Learn fundamentals of federal consulting, program and project management, and teamwork within a consulting engagement.
• Strengthen written and verbal communication skills for professional and technical audiences.
• Build professional networks with Tria consultants and federal health practice colleagues.

Example Project Areas:

• Enhancing performance dashboards and metrics visualization for operational and revenue-cycle reporting.
• Supporting research and data collection for business-process and revenue-cycle improvement initiatives.
• Assisting with modernization of communication materials and knowledge-management resources for the contract support team.
• Exploring automation or AI-driven solutions for data organization and reporting.
• Developing research summaries and strategic insights to inform recommendations developed by the contract support team.

Outcomes and Deliverables:

• Analytical findings, visuals, or dashboards supporting key performance or revenue-cycle measures.
• Process documentation or draft recommendations for workflow enhancements.
• Research briefs or summary reports supporting the contract support team's analysis and recommendations.
• Draft communication products or educational resources for use by the contract support team.
• A final presentation summarizing work completed and recommended next steps.

Requirements (Skills and Capabilities):

• Strong analytical and organizational skills.
• Proficiency in Microsoft Office tools (Excel, PowerPoint, Word).
• Familiarity with data-visualization platforms such as Power BI preferred.
• Interest in healthcare operations, compliance, process improvement, or emerging technology.
• Excellent written and verbal communication abilities.
• Detail-oriented, proactive, and curious; demonstrates initiative, adaptability, and professionalism.
• Ability to work independently and collaboratively in a virtual or hybrid team environment.

Required Education and Experience:

• Undergraduate or graduate student pursuing a degree in Business, Finance, Data Analytics, Public Health, Health Administration, Computer Science, or a related field.
• Prior coursework or internship in data analysis, business operations, or healthcare administration preferred.
• S. citizenship required; ability to pass a background check.

Responsibilities:

• Data Analytics & Visualization: Supporting the team's development of tools and dashboards that enhance performance tracking and transparency.
• Business Process Improvement: Assisting the team with research and analysis that identify opportunities for improved data accuracy, workflow efficiency, and business reporting.
• Strategic Research: Conducting comparative research, benchmarking, and analysis of federal healthcare operations to inform the team's recommendations.
• Education & Communication: Contributing to draft communication materials, knowledge-sharing resources, and engagement tools that the contract support team refines and delivers.
• Revenue Cycle & Compliance Support: Supporting the team's analytical and research efforts related to revenue-cycle operations, including charge capture, billing, reimbursement, and compliance in federal healthcare.
• Program Management Support: Tracking deliverables, action items, and schedules, and preparing meeting notes and status updates for the contract support team.
• Emerging Technology Exploration: Leveraging tools such as Generative AI, Machine Learning (ML), or Robotic Process Automation (RPA) to help the team streamline workflows, automate insights, and support documentation.