Senior Business Systems Administrator

Role Snapshot

The Senior Business Systems Administrator serves as the technical subject matter expert for Costpoint and related financial systems, ensuring secure, stable, and optimized performance across all finance applications and integrations. This role leads complex system configuration, integration management, advanced troubleshooting, and technical design efforts. It also retains business-analysis responsibilities to ensure system enhancements meet operational needs. The senior administrator partners with Finance, Accounting, IT, and leadership to deliver robust, scalable financial system solutions and support continuous improvement.

Salary Range 115,000-135,000 The base pay offered for this position may vary within the posted range based on your job-related knowledge, skills, and experience.

Work Location Our first consideration will be to have this employee live in the state of Wisconsin to take advantage of Hybrid work and collaboration. Employees within 45 miles of WPS Headquarters (1717 W. Broadway in Madison, WI, 53713) will be expected to be able to be able to work Hybrid 2 days a week on a regular basis. **As a secondary consideration, we do offer remote work in the following approved states: Colorado, Florida, Georgia, Illinois, Indiana, Iowa, Michigan, Minnesota, Missouri, Nebraska, New Jersey, North Carolina, Ohio, South Carolina, Texas, Virginia, Wisconsin

How do I know this opportunity is right for me? If you enjoy the following:

• Serve as lead system administrator and technical owner of Costpoint, Time & Expense, Cognos, and related finance technology tools, providing expert configuration, advanced troubleshooting, and system stability oversight.
• Lead technical and functional analysis efforts, translate business needs into functional and configuration requirements, and design scalable technical solutions.
• Manage integrations and data flows, including API-based connections, middleware, ETL jobs, error handling processes, and cross-system data reconciliation.
• Identify, investigate, and resolve advanced system issues, including data structure anomalies, configuration defects, integration failures, and cross module impacts.
• Develop and validate complex reports, data models, and analytics, ensuring accuracy and consistency across operational and leadership reporting.
• Drive continuous improvement and automation, identify opportunities to standardize workflows, optimize configurations, reduce manual effort, and enhance system reliability.
• Mentor junior administrators, provide technical guidance, review configuration work, raise standards for documentation, testing, and system design.
• Maintain comprehensive system documentation supporting audit readiness, governance, and sustainable system knowledge.
• Support Agile/Scrum ceremonies, ensuring technical stories are well defined, dependencies understood, and delivery successful.
• Other duties as assigned.

Minimum Qualifications

• Bachelors degree in Information Systems, Finance, Accounting, or a related field, or equivalent combination of education and experience.
• Five or more years supporting financial systems or ERP platforms in roles involving system administration, configuration, troubleshooting, and business-analysis activities.
• Advanced expertise in Costpoint system administration, including module configuration, data structures, workflow behavior, security management, and cross module dependencies.
• Strong skills in business and systems analysis, including requirements gathering, gap analysis, process mapping, solution design, and translating financial operational needs into technical configurations and enhancements.
• Proven ability to design and implement system-based solutions supporting financial processes such as budgeting, forecasting, audit readiness, compliance, financial close, and operational reporting.
• Demonstrated capability to develop, validate, and interpret complex reports and financial data models; proficient with Cognos or similar BI/reporting tools.
• Deep technical understanding of ERP architecture, integrations, and API-based data exchange, including the downstream impacts of configuration changes across interconnected financial systems.
• Hands-on experience with middleware tools, ETL pipelines, automation platforms, and integration error handling that support data movement between Costpoint and other enterprise applications.
• Progressive experience in troubleshooting complex system issues, performing root-cause analysis, and designing stable technical solutions.
• Strong communication and collaboration skills, with ability to clearly articulate technical concepts, guide stakeholders, and support decision-making.

Remote Work Requirements

• High speed cable or fiber internet.
• Minimum of 10 Mbps downstream and at least 1 Mbps upstream internet connection (can be checked at https://speedtest.net).
• Please review Remote Worker FAQs for additional information.

Benefits

• Remote and hybrid work options available
• Performance bonus and/or merit increase opportunities
• 401(k) with a 100% match for the first 3% of your salary and a 50% match for the next 2% of your salary (100% vested immediately)
• Competitive paid time off
• Health insurance, dental insurance, and telehealth services start DAY 1
• Professional and Leadership Development Programs
• Review additional benefits: (https://www.wpshealthsolutions.com/careers/)

Who We Are

WPS, a health solutions company, is a leading not-for-profit health insurer and federal government contractor headquartered in Madison, Wisconsin. WPS offers health insurance plans for individuals, families, seniors and group health plans for small to large businesses. We process claims and provide customer support for beneficiaries of the Medicare program and manage benefits for millions of active-duty and retired military personnel across the U.S. and abroad. WPS has been making healthcare easier for the people we serve for nearly 80 years. Proud to be military and veteran ready.

Culture Drives Our Success

WPS' culture is where the great work and innovations of our people are seen, fueled and rewarded. We accomplish this by creating an open and empowering employee experience. We recognize the benefits of employee engagement as an investment in our workforce-both current and future-to effectively seek, leverage, and include differing and unique perspectives that fuel agility and innovation on high-performing teams. This results in people bringing their authentic selves to work every day in an organization that successfully adapts to business changes and new opportunities.

We are proud of the recognition we have received from local and national organization regarding our culture and workplace: WPS Newsroom - Awards and Recognition.

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This position may from time to time provide support to federal health care programs andother governmental or regulated industries. In accordance with law and/or contractual requirements, individuals in this role are or may be subject to all applicable federal regulations, agency contract requirements, and WPS internal policies, including but not limited to standards for data security, privacy, confidentiality, and program integrity. WPS and its personnel are subject to mandatory enhanced screening and background investigation prior to being granted access to information systems and/or sensitive data in order to safeguard regulated information and government resources that provide critical services.