Registered Dietitian Sales Representative

Shield HealthCare is looking for a Registered Dietitian Sales Representative, who will play a vital role in providing a great patient and customer experience that will result in the continued growth of our Enteral Nutrition Support Program in the Cleveland, OH area.

The RD Sales Representative leverages sales skills, clinical knowledge, interdisciplinary collaboration, and patient-care abilities to execute the new business goals of their assigned local sales office. Primary responsibilities include patient education, territory strategy and management, driving sales to achieve and exceed quota, and building relationships with decision makers in hospital and clinic settings. This position works in conjunction with their local sales office and their Regional Sales Manager to achieve the overall company goals and objectives.

JOB RESPONSIBILITIES:

• Own and manage all accounts with qualified referring capabilities in assigned territory
• Prospect, qualify, develop, grow, and maintain referring accounts as part of the standard sales cycle
• Develop enteral knowledge and third-party knowledge to achieve community reputation as subject matter expert
• Review supply orders and tube feeding recommendations for completeness and appropriateness in the home setting
• Advise sales office on interpretation of clinical documentation and orders, and on enteral supplies best suited to the patient's needs
• Complete tube fed patient set-ups in the hospital or clinic setting
• Communicate with Physician or Referral Source to facilitate patient education, order shipments, and feeding regimen compliance in the home setting
• Follow up with new tube fed patients as assigned
• Ensure all clinical documentation is obtained and reviewed
• Work in conjunction with Sales Management and Marketing team to increase the number of tube fed patients on SHC service
• Provide SHC in-services to educate target referral sources
• Plan and document sales activities in Sales Force
• Utilize sales reporting and business analytics to monitor trends and identify opportunities in assigned territory
• Assist Marketing in developing clinically sufficient enteral product formularies
• Advise clinical referral partners on product selection and implementation where medically appropriate
• Evaluate competitive market to identify SHC competitive advantages
• Develop relationships and co-marketing strategy with vendor partners
• Complete all required customer data analysis or initial intake
• Work on outreach efforts to increase community knowledge of SHC Enteral program
• Participate in local, regional, and occasional national health fairs and other community events
• Support company marketing efforts
• Work in coordination with Regional Sales Manager and Marketing to increase enteral sales and service quality
• Completes special projects as assigned, supporting team and organizational objectives and continuous improvement initiatives

QUALIFICATIONS:

• Registered Dietitian with current licensure
• Minimum 2 years' experience working as a registered dietitian
• Ability to travel 75% throughout designated territory, to sales events, and corporate meetings
• Ability to develop professional relationships with customers, referral sources, vendors, and company personnel
• Proficiency in Microsoft 365 (Excel, Outlook, PowerPoint, Word, SharePoint, Teams)
• Excellent written and verbal communication abilities
• Excellent presentation skills with the ability to present, train, and teach external and internal stakeholders
• Strong organizational skills with the ability to manage multiple priorities and respond to changing business needs
• Knowledge of Home Health business including referral sources and reimbursement preferred, but not required
• Sales experience with track record of consistent achievement strongly preferred
• Inpatient or Outpatient experience with enteral patients strongly preferred
• Must reside within assigned territory borders
• Excellent technological skills and literacy
• Bilingual English/Spanish a plus

SALARY & BENEFITS:

• Base pay plus of $62-90k plus monthly commission and car allowance
• Medical, Dental and Vision (Eligible first day of employment)
• Flexible Spending Account
• Life & Disability Insurance
• 401(k) with Company Match
• Vacation and Sick Days
• Paid Holidays
• Education Assistance

• Employee Referral Program

PHYSICAL DEMANDS:

• Specific vision abilities required for this role include close vision and the ability to view a computer screen, read documents, review data, and prepare written materials.
• While performing the duties of the job, the employee is regularly required to sit and talk or listen. The employee frequently is required to use hands. The employee is occasionally required to stand, walk, and reach with hands and arms. Finger dexterity to operate office equipment may be required. Visual acuity to see and read fine prints is required.
• Employee is required to operate a motor vehicle to travel to and from customer accounts.
• Occasional travel outside of assigned territory will be required.
• Reasonable accommodation may be provided to enable individuals with disabilities to perform the essential functions of the job.

Career-minded individuals will find our business challenging and our reputation for excellence just one of the rewards we have to offer. To further enhance this tradition of excellence, our employees participate in continuous training and development programs in a variety of disciplines.

The posted range for this position is $62-90k which is the expected starting base salary range for an employee who is new to the role to fully proficient in the role. Many factors go into determining employee pay withing the posted range including education, prior experience, training, current skills, certifications, location/labor market, internal equity, etc.

At the time of this posting, this position is eligible for commission not reflected in the posted range subject to the achievement of the plan.

Shield Healthcare, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.