Since 1957, Shield Healthcare has provided high-quality healthcare services while focusing on customer satisfaction and employee achievement. We are dedicated to fulfilling the medical supply needs of consumers and the caregiving community while maintaining a 99% overall customer satisfaction rating. Over the years, Shield HealthCare has expanded nationally with current service locations in California, Colorado, Illinois, Ohio, Texas and Washington.
Shield HealthCare is looking for a full-time Warehouse Clerk to join our Logistics Team at our Valencia, CA headquarters. Warehouse Clerks are responsible for working in a safe manner, order fulfillment, packing, shipping and receiving of products, and on occasion supporting intercompany deliveries. The Warehouse Clerks work together as a team with members rotating through different areas of the warehouse to learn and complete the different functions of activities that take place to fulfill customer orders. The Warehouse Clerk position may require occasional overtime and/or weekend work to meet operational requirements.
JOB RESPONSIBILITIES:
- Order Pulling:
- Interpret and process order forms
- Pull and prepare all shipments
- Indicate quantities filled or backordered on the pickticket
- Initial order with employee number when completed
- Place order in bin and put on the conveyor belt and move to next order
- Replenish stock as necessary
- Order Packing:
- Pack all verified orders for shipment. Ensure product protection and customer satisfaction
- Insert all marketing materials or flyers requested in each order
- Mark boxes "1of 2," etc. if multiple boxes are part of the shipment
- Write the customer's initials on the package(s) and indicate C.O.D. as needed
- Initial order with employee number when completed
- Ensure complete order is passed to shipping station
- Restock boxes in packing stations
- Order Checking:
- Verify that order is correct prior to packing. Return all incomplete orders
- Ensure backorders are correctly annotated or all lines are filled
- Initial order with employee number when completed
- Ship and confirm all C.O.D. and credit card orders
- Separate all paperwork in appropriate bins according to distribution method
- Shipping Station (Manifest):
- Inspect orders for completion, proper packaging, documentation, and act as final audit prior to shipment ensuring customer satisfaction
- Process shipment using defined mode (i.e. next day, UPS, USPS)
- Ensure that all backorders and credit cards are appropriately processed
- Ensure that personal packages (employee shipments) information is returned to management for processing
- Ensure that all packages have been shipped at the end of each shift
- Perform nightly closeout of carriers at the end of each day
- Ensure carriers receive reports and all packages are picked up each day
- Interdepartmental Deliveries:
- Pickup, sort & deliver all company mail (gelco, standard mail, overnight, etc.)
- Daily trips to include post office, bank and any local runs as required
- Follow-up on any late/missing mail
- Inventory control and ordering of all printing material (i.e., envelopes) and office supplies
- Maintenance of company van; cleanliness, service and reporting to management any issues
- Warehouse Administration Area:
- Daily sorting of orders and directing orders to pick areas
- Answer inbound calls for customer service and centers
- Manage printers
- Process willcalls, credit cards, back orders, and employee orders
- Conduct manual ship confirmation of orders
- Receiving Clerks:
- Receive, inspect, and store all inbound inventory
- Perform all inventory control functions
- Receive, inspect, and store all inbound returns
- Supervise all functions which process through receiving such as deliveries, solicitations, pick-ups and unauthorized entry into building
- All team members will ensure that their work area is neat and orderly at all times and will participate in general clean-up at the end of each shift
- Move empty boxes from the pick and packing areas, place in recycle bins and move to compactor as needed
- Miscellaneous projects as assigned by management
- Actively participate in following all safety rules and report safety issues to management immediately
- Completes required quarterly trainings on time
QUALIFICATIONS:
- 1-year distribution and/or forklift experience preferred in a warehouse environment
- Basic computer skills for product look up
- Microsoft Office knowledge for admin functions
- Attention to detail
- Good math skills
- Good communication skills
- Ability to lift and carry up to 35 pounds
- Valid California driver's license (formal duties)
PHYSICAL DEMANDS:
- Reasonable accommodation may be made to enable individual with disabilities to perform the essential functions of the job.
- While performing the duties of the job, the employee is regularly required to stand, walk and reach with hands and arms. The employee is frequently required to lift 35 lbs. and occasionally required to lift up to 70 lbs. At any given time.
- Must be able to stand for prolonged periods
- Must be able to work in non air-conditioned work environment
SALARY & BENEFITS:
- $19/hour
- Medical, Dental and Vision (Eligible first day of employment)
- 401(k)
- Vacation, Floating, Sick days
- Flexible Spending Account
- Life, AD&D Insurance
- Education Assistance
Career-minded individuals will find our business challenging and our reputation for excellence just one of the rewards we have to offer. To further enhance this tradition of excellence, our employees participate in continuous training and development programs in a variety of disciplines.
The posted range for this position is $19.00 per hour which is the expected starting base salary range for an employee who is new to the role to fully proficient in the role. Many factors go into determining employee pay withing the posted range including education, prior experience, training, current skills, certifications, location/labor market, internal equity, etc.
Shield Healthcare, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.
2nd Shift
12pm-8:30pm Monday-Friday, with occasional Saturday's on an as needed basis
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