Administrative Medical Assistant

Summary

Job Description:

Bonus is reserved for new hires meeting eligibility criteria

BHMG Primary Care Breckenridge Lane

Medical Assistant Administrative Front Office

The Medical Assistant (MA) Admin role will be responsible for the coordination of patient care activities. This position requires a versatile professional who can seamlessly transition between clinical and administrative responsibilities. Duties include but are not limited to the following: patient medical history information, navigating electronic health records system (EPIC), scheduling and following-up with appointments and assisting with medication fill and refill requests, checking for prior authorizations and scheduling tests, procedures, consultations, and other in basket types as assigned.

The following is intended to describe the general nature and level of work being performed by individuals assigned to this job by listing the major components for this position (i.e., key responsibilities and essential duties).

• Perform routine patient assessments, including vital signs, height, weight, and chief complaints.
• Verify and update patient record to confirm that medical records are correct and up to date, ensuring accurate billing and reimbursement.
• Answer phone calls, respond to inquiries, and relay messages to healthcare providers.
• Collect and document all necessary information related to prior authorization process.
• Complete request forms with accuracy and timeliness.
• Track and document the status of prior authorization requests in the electronic health record (EHR) system.
• Document any changes, cancellations, or rescheduling of appointments promptly.

Required:

• High School/GED
• Minimum 1 yr experience as a Medical Assistant
• MA clinical or Administrative experience

Front Office Medical Assistant, Clerical MA