Program Manager, Internal Communications

About City of Hope,
City of Hope's mission is to make hope a reality for all touched by cancer and diabetes. Founded in 1913, City of Hope has grown into one of the largest and most advanced cancer research and treatment organizations in the U.S., and one of the leading research centers for diabetes and other life-threatening illnesses. City of Hope research has been the basis for numerous breakthrough cancer medicines, as well as human synthetic insulin and monoclonal antibodies. With an independent, National Cancer Institute-designated comprehensive cancer center that is ranked among the top in the nation for cancer care by U.S. News & World Report at its core, City of Hope's uniquely integrated model spans cancer care, research and development, academics and training, and a broad philanthropy program that powers its work. City of Hope's growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and cancer treatment centers and outpatient facilities in the Atlanta, Chicago and Phoenix areas.

The successful candidate:

The Program Manager, Internal Communications develops and executes strategic communications that inform, engage and connect employees, physicians, clinicians, leaders and administrative teams across City of Hope Atlanta and its outpatient care locations.

Reporting to the Executive Director, Marketing & Communications, this position serves as the lead for day-to-day internal communications in the Atlanta market. The Program Manager develops annual and initiative-specific communications plans; creates, edits and publishes original and repurposed content; manages key internal communications channels; supports executive and change communications; and coordinates multiple communications programs and projects concurrently.

The Program Manager owns the end-to-end production of City of Hope Atlanta's weekly employee newsletter, distributed through the FirstUp platform each week, and manages content for the Atlanta resources page on the organization's SharePoint intranet. The position also uses employee surveys, engagement data and stakeholder feedback to evaluate communications effectiveness and recommend improvements.

Working closely with Atlanta leaders, department representatives and the City of Hope system Marketing & Communications team, the Program Manager ensures that local communications align with organizational priorities, brand standards and City of Hope's mission, values and culture. The role also contributes to integrated communications planning for significant organizational announcements and major initiatives, including new or expanded care locations, partnerships, service expansions and other significant launches.

City of Hope is an equal opportunity employer.

City of Hope employees pay is based on the following criteria: work experience, qualifications, and work location.

Please note: City of Hope is committed to a safe and transparent hiring experience. Please be aware that scammers may attempt to impersonate our organization through fake job postings, emails or interviews.

• Apply only through our official website or trusted partner platforms.
• City of Hope will never request payment or fees at any stage of the hiring process.
• We will not request sensitive personal or financial information prior to the acceptance of a formal offer.
• All communications will come from official @coh.org email addresses.
• Interviews are conducted only through approved, professional channels.
• Be cautious of unsolicited communications, urgent requests or opportunities that seem inconsistent with standard hiring practices.
• If you receive any suspicious communication, please report it to careers@coh.org.