TELECOMMUNICATIONS OFFICER

Duties of this position include answering telephones, dispatching officers and university staff to non-emergency and emergency situations, communicates with all units of the university and other law enforcement agencies, records all events into the department computer and reporting software, monitors campus safety cameras in real time, and conducts computer searches in law enforcement databases. This position works at the Lake Shore Campus, and will have to maintain a flexible schedule and work weekends as well as weekdays. The position reports operationally to the Watch Commander and may need to work extended shifts as directed. The position reports administratively as assigned.

High school diploma or equivalent and up to one year of data processing experience.

High School diploma or equivalent. Preferred requirement of college coursework related to public safety, law enforcement or criminal justice.
Work experience requires one year of data processing, one year in public safety or more than one year in general call center task assignments.
- Good telephone etiquette, computer skills and data entry experience.
- Must pass an extensive background investigation and drug screening.
- Ability to prioritize and remain effective and composed during stressful periods of time.
- Strong verbal and written communication skills, and listening skills.
Illinois State Police LEADS Certification must be attained within 90 days of employment and be maintained annually.

must pass extensive background investigation and drug screening

Illinois State Police LEADS Certification must be attained within 90 days of employment and be maintained annually.

- Advanced data entry skills
- Ability to quickly learn and use software programs

Diversity, Equity, and Inclusion

As one of the nation's largest Jesuit, Catholic universities, Loyola University Chicago fosters a transformative cultural experience that honors diversity, equity, and inclusion . We are committed to not only recruiting, but also retaining a diverse, mission driven workforce and enabling a culture of inclusiveness in an environment that values service excellence, stewardship, personal well-being, and professional development for all of our employees. Loyola University Chicago supports its staff and faculty with a wide array of affordable, comprehensive and competitive benefits centered on health and wellness, financial security, equity, and work-life balance. We actively seek those who wish to join our faculty, staff, and students in a community of diverse opinions, perspectives, and backgrounds supporting our Jesuit mission and striving toward the same goal of being persons for and with others.